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Sibu
Sibu, Support Specialist
Category: Computer
Satisfied Customers: 2405
Experience:  BTech(IT)
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1 TB seagate external drive P/N 9SF2A4-500 aoes not show in

Customer Question

1 TB seagate external drive P/N 9SF2A4-500 aoes not show in "my Computer" Cannot find cd to reload driver. MS windows Vista 64 bit
Submitted: 6 years ago.
Category: Computer
Expert:  Sibu replied 6 years ago.

Sibu :

Hello, Welcome To JustAnswer Thanks & Regards Sibu

Sibu :

does it require external power adapter

JACUSTOMER-zys9wd4u- :

Yes The drive is getting power. Green poweron light is lit.

Sibu :

ok

Sibu :

have you tried on another computer ?

JACUSTOMER-zys9wd4u- :

No

Sibu :

are you there

Sibu :

?

JACUSTOMER-zys9wd4u- :

yes -still here

Sibu :

ok sorry for delay

Sibu :

do u have another computer now ?

JACUSTOMER-zys9wd4u- :

Yes, moved to that computer and works OK Does not Work on this system

Sibu :

ok

Sibu :

then the USB cable and the hard disk is fine

Sibu :

connect the hard disk again

Sibu :

to this computer

Sibu :

and press windows logo + R on keyboard

Sibu :

and type

Sibu :

devmgmt.msc

Sibu :

press ok

Sibu :

device manager will come

Sibu :

then let me know