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Hello, Welcome To JustAnswer Thanks & Regards Sibu
does it require external power adapter
Yes The drive is getting power. Green poweron light is lit.
have you tried on another computer ?
are you there
yes -still here
ok sorry for delay
do u have another computer now ?
Yes, moved to that computer and works OK Does not Work on this system
then the USB cable and the hard disk is fine
connect the hard disk again
to this computer
and press windows logo + R on keyboard
device manager will come
then let me know