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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 34746
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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I want to cancel - AOL*FS ComputerCheckup, AOL *FS IDVault

Customer Question

I want to cancel - AOL*FS ComputerCheckup, AOL *FS IDVault and AOL *FS SystemMech. I never asked to have these, I called and asked that they be cancelled about 10 days ago, but my Citi credit card bill that I received today still had these three items on it. Please remove them and refund $14.97. 3 time $4.99 = $14.97...

John Degenhardt
Mother's Maiden Nane is "Rice."
My phone number is XXX-XXX-XXXX

Thank you, XXXXX XXXXX
Submitted: 5 years ago.
Category: Computer
Expert:  Viet - Computer Tech replied 5 years ago.
Hi, and thanks for using

Please do the following to cancel any aol service:

1. Go to and sign on with your Username and password.

2. Type the answer to your Account Security Question and click Continue.

3. Under Service Options, click Manage My Subscriptions.

4. Click the Cancel link at any aol service you do not want.