Welcome to JustAnswer. My name is XXXXX XXXXX I'll be helping you.
Let me know when you're ready to start this chat.
Thanks - can you explain the exact problem internet explorer is giving you?
After going back to version 7, I can not get it to run properly.
I see, will it let you open internet explorer, but not go to any web pages?
It will open but will close before I can do anything.
Lets try this: Press the Windows Start button > Run
Then type inetcpl.cpl
And press ok
Does that bring up a internet options window?
Great - click the Advanced tab > then click the reset button > press it again
Let it reset Internet Explorer, and then after it's done, exit those windows, and try to open Internet Explorer normally and see if it will come up.
It comes up with the do you want to make it default. Presently the foxfire is default.
I see, you can do that if you would like, however, I use Firefox as my default browser, it's much better than IE
It looks like it just needed to be reset because some settings were corrupted, that happens sometimes
In fact, you can now probably upgrade by to IE8 with no issues
OK The reason I need the internet explorer is because I have a program that needs that browser.
I got you, some websites will only open in IE
I've got both on my computer just in case too
That's a good thing to do
I will upgrade back to 8 but if I still have problems how can I complete the troubleshooting process?
I hope I have provided some helpful information, if so, please press Accept.You can return to this page at any time to continue with me if you have further questions on this, just add it to your favorites/bookmarks, thank you.
Or if any further issues come up, I'll help as much as you need.
You're very welcome!