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Ask Viet - Computer Tech Your Own Question

Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 35767
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 10 8 7 Vista XP etc.
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i have just bought 1 years subscription of PREVIX 3.0 and

Customer Question

i have just bought 1 years subscription of PREVIX 3.0 and was instructed to go to INFO.PREVIX.COM/EDGEHELP.ASP to help download. i have no idea what to look for. It seems that that site is full of antivirus programs for free or purchase. Can you help?
Submitted: 5 years ago.
Category: Computer
Expert:  Viet - Computer Tech replied 5 years ago.
Hi, and thanks for using JustAnswer.com.

You can click http://info.prevx.com/downloadcsi.asp, then click on Download Prevx 3.0 now, to download and install it and enter your product key when asked. Please let me know if there is still any issue later.

Thanks,
-Viet
Customer: replied 5 years ago.
there is NO previx download on that page
Expert:  Viet - Computer Tech replied 5 years ago.
Yes, there is if you follow the exact steps:

click http://info.prevx.com/downloadcsi.asp

then click on Download Prevx 3.0 now

Thanks,
-Viet
Customer: replied 5 years ago.
Whwn i click o this link Viet, it opens upa blank internet page
Expert:  Viet - Computer Tech replied 5 years ago.
Sorry, that is strange, I can click on that link. Let's try another link:

Please click below, then click on Download Now,
http://download.cnet.com/Prevx/3000-2239_4-10914524.html

Thanks,
-Viet
Customer: replied 5 years ago.
Viet , that link also opens up an internet explorer blank page!
Expert:  Viet - Computer Tech replied 5 years ago.
That is strange, can you not click, but just copy and paste the links?

http://info.prevx.com/downloadcsi.asp

http://download.cnet.com/Prevx/3000-2239_4-10914524.html

Thanks,
-Viet
Viet - Computer Tech and 7 other Computer Specialists are ready to help you
Customer: replied 5 years ago.
Hello VIET back again, i was able to copy and paste, which eventually led me to the Previx page. software was downloaded and installed. Thanks Ray.
Expert:  Viet - Computer Tech replied 5 years ago.
Great. You're welcome. Thank you.