hello sir/madam, i would like to help you please let me know when you are ready.
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hello sir/madam, if you have adjusted your SMTP server, and you're still experiencing a problem, you may need to use an alternate port. In an attempt to control spam, some Internet service providers now block port 25, which means you may need to use port 587 when sending email via Yahoo!'s SMTP server. just go to your email configuration and then change your smtp port number to 587 and you will be able to send. if you still have problems please let me know. i will be here waiting for your reply. Regards
Jerry, I can't find my answer
Jerry, I have to leave can I try this later or get back to you?
yes, i will be here waiting.regards
The message could not be sent because the server rejected the sender's e-mail address. The sender's e-mail address was '[email protected]
I tried your suggestion and this is the error message I received Kay
thank you, i understood the problem.
can you please go to your OUTGOING SERVER tab. there must be MY SERVER REQUIRES AUTHENTICATION checkbox there. do you see it? can you please check it. and try again.
Ok I did that...my e-mail is correct....My server I put in is plus.pop.mail.yahoo that
is what it told me on the internet help Kay
are you using outlook 2003 or 2007 or 2010 ?
there is no outlook 2006.
can you check your version again so i can give you the correct instructions.
can you please go to your email configuration. do you see the SERVERS tab ? (second tab)
yes, in outlook.
can you open your outlook and go to tools> accounts
.when you are there please let me know.
ok i'm there
no thats where i have plus.pop.mail.yahoo
yes and my e-mail is in there
thank you please press the properties button.
now, do you see the SERVERS tab (second tab, GENERAL---SERVERS etc)
out going 587 incoming 995 both boxes checked
my original pop was pop.sbcglobal.yahoo.com should I be using that server instead
of this one?
I have tried to send an e-mail using both and neither one will go through
can you please check the DATE of your computer.
is it showing today's date ?
A secure connection to the server could not be established. Account: 'pop.sbcglobal.yahoo.com', Server: 'smtp.sbcglobal.yahoo.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Error Number: 0x800CCC1A
see I still get the unsecured message
ekanderson at sbcglobal .net
I need to go will have to resolve this later
i just noticed that you need to use this smtp server:
can you try it.
when you come back please let me know so we can continue.