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Bernie
Bernie, Computer Specialist
Category: Computer
Satisfied Customers: 7140
Experience:  6+ years experience, Microsoft MCDST/CompTia A+ Certified
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Why do I keep getting Yahoo not responding and my computer

Customer Question

Why do I keep getting "Yahoo not responding" and my computer will not function?
This has got to a point of comlete disdain with Yahoo. Is there a cure???????
Submitted: 3 years ago.
Category: Computer
Expert:  Bernie replied 3 years ago.
Hi, I'm Bernie and I'll be helping you today.

Is this when you try to login to your Yahoo mail online, or is this a Yahoo program like Yahoo messenger you're trying to run on the computer?

Also - when did this first start happening timewise?

Thanks
Customer: replied 3 years ago.
It usually hapens when using E-Mail or lately at differnt times .
Expert:  Bernie replied 3 years ago.
Since this started happening fairly recently, lets try this, Click the Windows Start button > All Programs > Accessories > System Tools > System Restore

Follow the prompts to pick a restore date and time before your issue occured. You will not lose any files, please let me know the results.

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Go ahead and try my directions. If you need to, you can close this page and come back anytime by going to www.justanswer.com, then clicking My Questions in the upper right. If your issue is fixed, please do come back to this page and click Accept so I am credited for helping you. If not, please click Reply so I can offer further help. Positive feedback and bonuses are highly appreciated.

Thanks,
Bernie
Customer: replied 3 years ago.
The computer did a system restore, but how do I know this fixed the problem? It just stopped working again while I was typing this answer. Why?????????
Expert:  Bernie replied 3 years ago.
Ok I need to confirm some things first, did it say the restoration was successful at the end when you used system restore? Or did it say it failed and was not able to restore to the restore point you picked?
Customer: replied 3 years ago.
It said it successful.
Expert:  Bernie replied 3 years ago.
Ok, thanks, XXXXX XXXXX:

As a test, please try a free browser called Firefox, click here to download it: www.firefox.com > It is faster, safer, and generally has less issues than Internet Explorer. Install the browser and see if Yahoo mail works. I'll stand by.
Bernie, Computer Specialist
Category: Computer
Satisfied Customers: 7140
Experience: 6+ years experience, Microsoft MCDST/CompTia A+ Certified
Bernie and 10 other Computer Specialists are ready to help you
Customer: replied 3 years ago.
I have downloaded FIREFOX. I will see what happens now. Have no Idea whether this will work,but should now that I no longer use Yahoo. Thanks.
Expert:  Bernie replied 3 years ago.
Absolutely, please let me know what happens there, it should work. You know how to get back to me.

Thanks,
Bernie

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