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Ok, now, look at the back of your retail card...is there a website url mentioned there?

Ok, let me look up the correct link for you....give me a moment.

Ok, where did you buy it from?

Was it Walmart by any chance?

Thanks for the clarification.

If you bought a McAfee Retail Card, please follow the steps below to download and install McAfee on your system:

First of all, please run the mcpreinstall tool from the link below:

http://tinyurl.com/bxwks7

Then follow the steps below to install from the retail card

1.Locate the Download URL on the back of your Retail Card. If its from walmart please login to http://www.mcafee.com/mavw/retailcard

2.Follow the instructions provided on the page:
3.If you are prompted to select a country, select the language you purchased at the store.
4.Locate the registration number on your Retail Card. Enter this number in the fields provided & click Submit.
5.Log in to your McAfee account or create an account if you are a new user.
5.Upon successful card redemption, click Go to My Account.
6.Download and install your product.

For detailed instructions, please check the link below:

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS100342

Please see the attached image below for reference.

Hope this helps.

Let me know if you need anything else.

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