Hi, and welcome to Just Answer. My name is XXXXX XXXXX I will be assisting with your question.
Let me know when you are ready.
Which email are you using?
ready - I have my e-mail advanced account open to the SSL dialogue box
No, I mean which email program are you using (Outlook, Outlook Express, etc.)?
Thanks for the clarification.
you still there?
The ones which you are using seems to be correct.
Are you following the steps as given in the link below?
so server port numbers for SBCGlobal.net are PO3 = 995 and SMTP = 465??
incoming server port - 995
outgoing smtp server port - 465
You are using the correct settings
Still not working - what is my next step?
My server port numbers are correct - still getting an error message when testing the account that incoming and outgoing servers do not recognize my settings?
server name or port is being cited in the error message for both in and out...
Ok, add your email account once again, making sure to use the correct settings as follows:Incoming (POP): pop.att.yahoo.com Outgoing (SMTP): smtp.att.yahoo.com (requires authentication) Incoming mail server type: POP3 Incoming/Outgoing User Name: Full email address, including domain (e.g.XXX@XXXXXX.XXX) Incoming mail port #: 995, secure connection (SSL) checkedOutgoing mail port # XXXXX secure connection (SSL) checked Done that, select 'Always use this profile: <your newly created profile>', and click Ok.Done that, re-open Outlook, and let me know how you get on.
Remove the existing profile first.
thanks I will print and take it from there - how do I pay you??
It's a pleasure. Keep this link as a referemce:
You may click Accept now to pay me.
Thanks for using JustAnswer.