Tried to reinstall my virgin mobile broadband2go on mu laptop. unable to do so because it says the installer pack was lost.how do i regain th installer pack?
Welcome to JustAnswer.comMy name isXXXXX am one of the experts who will assist you today! The usb dongle you have from virgin.. whats the model of it?
I dont understand about the model. I do have an ESN#09102940250 is this sufficent?
On the bottom of the device.. or anywhere.. does it have a tag with a model number? You are using a usb modem correct?
I am using a usb modem;Virgin Moble broadband2Go. Here is what is under the modem; 101123 Korea;MC760;ESN XXXXXXXXXXX Novatel Wirless;FCC ID:3229B-MC760;Qualcom M3G CD MA.Hope this what you are looking for.
Heres what you need to do. Download the file below.http://www.novatelwireless.com/content/files/VMU/LiteAuto.zip Then, open the folder, and the run the install file. it will install the software for the mc760 virgin mobile broadband device you have. Afterwards restart the computer, and then. Your device should work again. If you get stuck, or have any questions.. let me know.Please click the green accept button to show I have assisted you. If you still need assistance, You can reply to this message at any time. Thanks!
Dustin, you gave me a website to download a file to reinstall my virgin moble broadband2go device. It is saying the site is not secure and dont run this file if you dont trust this site.What do you suggest I do about this situation?
I wouldnt send you a dangerous file.. That file came from the support site of the makers of your mc760 usb dongle.. ( the virgin broadband stick) Please download the file.. Then open it. and inside it, run the installer.. let me know if you get stuck, or what happens. Thanks.