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Hi, and welcome to Just Answer. My name is XXXXX XXXXX I will be assisting with your question.
I'm trying to download aol to my new laptop computer: IBM ThinkPad and the aol disk doesn't work and I can't find the download on the Internet.
Thanks for the clarification.
are you there?
You can download and install the latest version AOL using the following download link:http://daol.aol.com/software/aoldesktop96/
Let me know how this goes.
ok hold on a sec
Yes, I'm here....did you get my last reply?
yes, got it...downloading now.
can you help me with another issue, too?
Ok, please click Accept first since your original issue has been resolved.
I'm trying to get the new computer hooked up to my OKI printer and to my home wifi and neither works
if I click accept it will end this chat??
Ok, this is a completely new question not related to your original question and you would need to ask it on a new question page....according to the site rules
So how do the fees work? $38 per question or what?
Yes, that's right.
aol is not opening
What error message are you getting?
no error message...just nothing happens
Did you have any other version of aol already installed?
...like aol 9.0?
I tried 9.0 with a disk, but it didn't work either.
Was it installed?
Okay ...first off, please go to Start > Control Panel > Programs > Uninstall a Program, then look for and use the 'AOL Uninstaller' to remove all AOL versions accordingly.
Then re-install AOL 9.6 again from the link.
do I have to restart first to complete uninstall before starting again?
No, you should not need to restart.
my computer says I must restart before installing it
I see. In that case, please restart and then re-install.,
will I lost you?
Add this page to your Favorites and you can then come back to this page after restarting.