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Charles A. Roberts
Charles A. Roberts, PC Tech
Category: Computer
Satisfied Customers: 2443
Experience:  2 year degree from ITT Technical Institute.
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The screen on my Dell Latitude D620 is dark. The computer is

Resolved Question:

The screen on my Dell Latitude D620 is dark. The computer is on and I can see faint shadows on the application on the screen. Your help is much appreciated.

Bill Barron
Submitted: 3 years ago.
Category: Computer
Expert:  Charles A. Roberts replied 3 years ago.
Thank you for choosing justanswer.com I will be glad to assist you today. Sounds like the back light is going out. Can you tell me when you restart the computer does it show the same thing when you see the dell logo or is it bright?
Customer: replied 3 years ago.
same problem - can't really see the Dell logo
Expert:  Charles A. Roberts replied 3 years ago.
If I may add because dell was famous for having issues with the LCD inverter can you tell me if the screen ever flickered or did it just go Dim one day?
Customer: replied 3 years ago.
No flickering; my wife says she intermittently had trouble getting the screen to light up over a period of a few days and then it went dark permanently.
Expert:  Charles A. Roberts replied 3 years ago.
Sounds like the LCD inverter very slim chance it would be the LCD back light. Usually when the LCD back light starts to go out it flickers. You are going to have to have this part replaced.
Customer: replied 3 years ago.
Got any idea how much this will cost? The Laptop is 5 yrs old. Maybe time for a new laptop?
Expert:  Charles A. Roberts replied 3 years ago.

Dell has always sent there LCD screens with the LCD inverter built in so more than likely if you wanted to do it yourself you would have to go to this link to order the LCD, http://cgi.ebay.com/Dell-D620-D630-LCD-Screen-14-1-LTN141WD-L01-RF-/110666384593?pt=LH_DefaultDomain_0&hash=item19c43b04d1

Then here are the instructions on video how to replace it.

http://www.youtube.com/watch?v=bFgN43OfTGE

If not you would have to take it to a computer repair shop to repair this problem. Only if you are not easy about taking it appart.

Usually the parts is cheaper and cheaper to repair it yourself. If you have someone do it, it can get a little costly. That's why I am giving you the alternative option.

Charles A. Roberts, PC Tech
Category: Computer
Satisfied Customers: 2443
Experience: 2 year degree from ITT Technical Institute.
Charles A. Roberts and 10 other Computer Specialists are ready to help you
Expert:  Charles A. Roberts replied 3 years ago.

The good thing is that it's not to dificult to do the do it yourself task I will also say if you decide to just by the LCD and have someone put it in it's cheaper to do that as well.

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Charles A. Roberts
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2 year degree from ITT Technical Institute.