Issue: Chrome contrary to Explorer & Fire Fox has problem reading PDF file with text and embedded files. Situation: On the website there is a link/box to pull up a PDF file with text, and embedded JPEG file. It is necessary to be able to read on Chrome screen the PDF file, or at least to download it to one's computer to view through the Acrobat Reader the text, and to pull up the embedded *.jpg file.Please advise. I can be reached anytime by phone: XXX-XXX-XXXX. XXX@XXXXXX.XXXThank you
Computer OS: Windows 7
Details already described. This must be universal for all computers. it works in IE and Fire Fox, but not in Chrome.
What version of Adobe Reader are you using on your computer?
This is not for just me but everyone in our association so assume it's a reader of 8.0. I personally use Adobe Pro X.
OK to fix this problem, you should have your users set the preference for opening PDF documents to NOT be in the web browser, but instead open automatically in Adobe.
To make this setting change follow these steps:
1. Open Adobe Reader
2. Click on Edit from the menu bar, and choose Preferences
3. Click on Internet in the left hand column pane
4. Uncheck the box that says Display PDF in browser. (There should now be no checkmark in that box)
5. Click on OK and exit Adobe
This should fix the problem you've been experiencing. Let me know if it does not.
If you have no further questions and are satisfied with my answer, please remember to click on Accept Answer to close this question. I will continue to work on this question with you until we find a solution that is acceptable to you. I receive no credit for your question until you click Accept.
BS in IT from University of Massachusetts Lowell, 10+ years working on computer related problems
I will have this checked out in Chrome. However, this will be confusing for many of our 200 owners. If they leave the default check, can they still copy the file or down load it to their computer to read the PDF file? In other words, are there two alternatives to resolve: (1) "uncheck the box" (your suggetion); or (2) download the PDF and then read? If the 2nd choice works, then it may be better an acceptable solution rather than confusing some owners about "uncheck" the box.
I hope that Google fixes this to work with the check to conform to other browsers but that is a policy issue that may take time.
Yes or no to (2) above, and we are done.
If they choose to download the file and save to their computer instead of opening directly from the link, then they can leave the check mark for the open in web browser option.
I'm sure at some point Google will update their web browser to work with opening PDFs in the browser, but being a new browser still, it will likely be a bit until they provide support for it.
If you are satisfied with my assistance, you can click on Accept Answer now.