How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask AndrewR Your Own Question

AndrewR
AndrewR, Computer Support Specialist
Category: Computer
Satisfied Customers: 208
Experience:  Ten years of experience working in IT.
Type Your Computer Question Here...
AndrewR is online now
A new question is answered every 9 seconds

how do i access pictures i have taken on skype

Resolved Question:

how do i access pictures i have taken on skype
Submitted: 3 years ago.
Category: Computer
Expert:  AndrewR replied 3 years ago.
You're going to have to change some settings in order to gain access to the folder in which Skype screenshots are stored. (And there's currently no way to change where screenshots are kept, unfortunately.)

If you're in Windows XP:

Open My Computer, click View -> Folder Options. Uncheck "Hide Protected Operating System Files," then close Folder Options and My Computer.

Hold your Windows key, press R, release both keys. You will get a Run dialog box. Type "%APPDATA%" (no quotes) and hit Enter.

Now navigate to /Skype/Pictures.

These are your screenshots.
Customer: replied 3 years ago.
what if don't have windows xp?
Expert:  AndrewR replied 3 years ago.
What version of Windows do you have? Vista or 7?
Customer: replied 3 years ago.
i believe vista, how can i tell for sure
Expert:  AndrewR replied 3 years ago.
Okay, if you're in Windows Vista or Windows 7, you need to click your Start button, then select Control Panel. Then double click Folder Options, click the "View" tab, and then disable "Hide Protected Operating System Files"

Photobucket

Photobucket
Customer: replied 3 years ago.
when i open control panel, cannot find folder options?
Expert:  AndrewR replied 3 years ago.
Hold the windows key, press R. Release both keys, type CMD into the Run dialog that opens up. Hit enter.

Type "ver" (no quotes) into the Windows command prompt and hit enter.

Report back with what the command prompt spits out.

It will look like "Microsoft Windows [Version 6.0.0.2]

Thanks.
Customer: replied 3 years ago.

microsoft windows version 6.1.7600

when i type ver windows cannot find

Expert:  AndrewR replied 3 years ago.
Okay. For future reference, Windows 6.1.7600 is also known as Windows 7. You have Windows 7.

Rather than walking you through locating Folder Options in your control panel, I have an alternative way to launch it.

Hold your Windows key, press R. Release both keys. Type "Control folders" into the run box, and hit Enter.

This will launch your Folder Options dialog box.


Now click the View tab, and remove the check from "Hide Protected Operating System Files"

Photobucket
Customer: replied 3 years ago.
i have removed the check fromhiding protective operations file
Expert:  AndrewR replied 3 years ago.
Good, now you have given yourself permission to access the folder where your Skype screenshots are held.



1.) Hold your Windows key, press R, release both keys. You will get a Run dialog box. Type "%APPDATA%" (no quotes) and hit Enter.

2.) Double click the Skype folder, then double click the Pictures folder.

3.) These are your screenshots.
AndrewR, Computer Support Specialist
Category: Computer
Satisfied Customers: 208
Experience: Ten years of experience working in IT.
AndrewR and 5 other Computer Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
< Last | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you! RP Austin, TX
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
  • The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you! Frank Canada
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
 
 
 

Meet The Experts:

 
 
 
  • Andy

    Computer Consultant

    Satisfied Customers:

    5311
    11yr exp, Comp Engg, Internet expert, Web developer, SEO
< Last | Next >
  • http://ww2.justanswer.com/uploads/EN/Engineer1010/2012-6-9_132423_jaj12a.64x64.jpg Andy's Avatar

    Andy

    Computer Consultant

    Satisfied Customers:

    5311
    11yr exp, Comp Engg, Internet expert, Web developer, SEO
  • http://ww2.justanswer.com/uploads/BA/barrenrock/2011-10-19_215925_JamesJAFinal.64x64.jpg James's Avatar

    James

    Sr. Computer Support Expert

    Satisfied Customers:

    8376
    20 years of experience building, fixing and servicing PCs and operating systems.
  • http://ww2.justanswer.com/uploads/zeyank/2009-09-26_154244_P8110079.png Ryan H.'s Avatar

    Ryan H.

    Computer Support Specialist

    Satisfied Customers:

    1741
    A+ Certified Technician - 10 Years experience working with all types of computer systems.
  • http://ww2.justanswer.com/uploads/JA/jadedangel57/2011-11-8_193134_janenewsm.64x64.jpg Jane Lefler's Avatar

    Jane Lefler

    Sr Prog Analyst / Technician

    Satisfied Customers:

    0
    Computer Programmer / Technician/ Consultant 16+ years
  • http://ww2.justanswer.com/uploads/RO/robmpreston/2013-9-23_233814_mijiFZm.64x64.jpg RPI Solutions's Avatar

    RPI Solutions

    Support Specialist

    Satisfied Customers:

    3476
    5+ Years in IT, BS in Computer Science
  • http://ww2.justanswer.com/uploads/BA/barunrath/2012-7-5_201954_Profilepic2.64x64.jpg B. Rath's Avatar

    B. Rath

    Computer Support Specialist

    Satisfied Customers:

    8671
    Certified Computer/Networking Support Specialist.
  • http://ww2.justanswer.com/uploads/FS/fszcze/2012-6-18_181848_500test.64x64.jpg Frederick S.'s Avatar

    Frederick S.

    Computer Specialist

    Satisfied Customers:

    7240
    Computer technician and founder of a home PC repair company.