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ITPeter, Computer Engineer
Category: Computer
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Experience: CISCO certified, Microsoft proficient, computing expert.
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how can i stop my cursor freezing

Customer Question

how can i stop my cursor freezing?

Submitted: 2 years ago.
Category: Computer
Expert:  ITPeter replied 2 years ago.


IT Pete :

Hello and welcome to JustAnswer!

IT Pete :

Are you using a desktop PC or a laptop?

IT Pete :

Can you please provide me with the make and model number if possible?

IT Pete :

When the cursor freezes, is your keyboard still responsive, or does the whole computer lock up?

IT Pete :

What version of Windows are you using?

Customer :

windows 7 my cursor just freezes and then a notice comes on to try f7 but nothing happens and my laptop starts bleeping

Customer :

a vista home premium

Customer :

where is my answer

IT Pete :

Can you please provide me with the make and model number of your laptop if possible?

Customer :

PP29L

Customer :

I WILL CLICK ON ACCEPT IF YOU WILL TELL ME THE ANSWER HAVE NO FEAR

ITPeter, Computer Engineer
Category: Computer
Positive Feedback: 99.4 %
Satisfied Customers: 8138
Experience: CISCO certified, Microsoft proficient, computing expert.
ITPeter and 15 other Computer Specialists are ready to help you
Customer: replied 2 years ago.

THIS f**kING A VERY BAD SERVICE I CAN'T VIEW YOUR ANSWER THAT COST ME 32 EURO

Expert:  ITPeter replied 2 years ago.

Sorry for the delay.

 

If you have recently installed Windows 7 on your Windows Vista Home Premium Dell laptop, there may be a hardware or driver compatability problem.

 

Can you try plugging in an external mouse to your laptop to see if this will allow you to continue?

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