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James K.
James K., Consultant
Category: Computer
Satisfied Customers: 5912
Experience:  Technical Director of IT Company
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Help! Everytime I try to use ANY browsers search engine,

Customer Question

Help! Everytime I try to use ANY browser's search engine, i.e. IE, Google, AOL; to name a few, including YAHOO.............
I get this error message:
Sorry, the page you were looking for could not be found

Showing related results for: http://us.search.yahoo.com/404handler?src=toolbar&fr=slv502-...

I get another message saying the "requested URL is too large" ??????????????????
Submitted: 3 years ago.
Category: Computer
Expert:  James K. replied 3 years ago.
Hello

My name is James

Welcome to Just Answer

Can you do a Quick test for me

Click Start > All programs > Mozilla Firefox > the choose Firefox in Safemode and open Firefox in Safemode and see if you get the Same results please

Cheers James
Customer: replied 3 years ago.
I couldn't launch mozilla firefox safemode directly from my "usual" desktop, so I rebooted, hit F8, and opened up SAFE MODE WITH NETWORKING. Proceeded to play around with FIRE FOX and ended up eventually (just as before) with THIS message:

Sorry, Request-URI Too Large.
The requested URL's length exceeds the capacity limit for this server.
request failed: URI too long
Please check the URL for proper spelling and capitalization. If you're having trouble locating a destination on Yahoo!, try visiting the Yahoo! home page or look through a list of Yahoo!'s online services. Also, you may find what you're looking for if you try searching below.
H E L P !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Expert:  James K. replied 3 years ago.
Please do this

Lets work with Internet Explorer for now

Open Internet Explorer

Click Tools>Internet Options >Advanced > Reset >Reset Again

Then Tools> Internet Options >Connections > Lan Settings > Make sure automatically detect my settings is checked

Then Click Tools> Internet Options >General > Delete Browsing History

Then Restart Internet Explorer and try and test

Cheers James
Customer: replied 3 years ago.
Hi,
My so-called "problem" seemingly having to do with YAHOO............ has gone from bad to WORSE.
I've tried your suggestions, even running a full virus, malware & spyware on my computer from SAFE MODE............. nada.
I don't want to be difficult, but I had hoped we could resolve this.
At this point, We need to TALK on the PHONE.
Let me know who we can accomplish this, ok?
Thanks,
a frustrated computer-nerd..............KEN
Expert:  James K. replied 3 years ago.
Hello

Phone contact is Not allowed i am afraid

Please do this

CLick Start <>Control Panel >User Accounts >Make a New a use Account , Log out then back in with the New user account and test

James

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