Please try the following: remove both the charger and battery , then turn on the laptop with only the charger connected (without battery) and see if it charges in 15 minutes.
Sorry, I mean
Remove both the charger and battery for a couple of minutes, then connect back and see if it charges in 15 minutes.
Is the laptop under warranty?
If it is not under warranty, you can click here to purchase a new battery.
It's charging now. Thanks a lot!
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