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Can Janes F/A 18 Run on Windows 7 32 bit

 

Customer Question

Can Janes F/A 18 Run on Windows 7 32 bit

 

Optional Information:
Computer OS: Windows 7
Browser: IE

Already Tried:
Tried to install Janes Naval warfare on a windows 7 32 bit OS. I cannot get any of them to work. this game pack includes the following 3 games, F/A 18 Flight Simulator, Navy Fleet Command, And 688 Hunter killer.

Submitted: 744 days and 12 hours ago.
Category: Computer
Value: $38
Status: CLOSED
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Expert:  Bernie replied 744 days and 12 hours ago.

Hi, I'm Bernie and I'll be the technician helping you today. Sorry to hear you're having this issue.

You should be able to run them in compatibility mode, did Windows 7 let you install them onto the computer?

I'll stand by for your reply.

Thanks

Customer replied 744 days and 12 hours ago.

WHATS UP BERNIE, I DONT NO WHAT COMPATABILITY MODE IS, SO I WOUDNT KNOW WEATHER IT IS INSTALLED OR NOT

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Expert:  Bernie replied 744 days and 12 hours ago.

Hi there,

No problem - I can guide you through that. do you have the cds for the games with you right now?

Customer replied 744 days and 12 hours ago.

yes, there right in front of me

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Expert:  Bernie replied 744 days and 12 hours ago.

Great, please load one of the games into the computer.

Then on the Windows 7, click the Windows logo button (bottom left) >> Computer >> On that window, right click the cd drive with the game inside, and then select explore.

In that next window that pops up, do you see any "setup" file?

Customer replied 744 days and 12 hours ago.

I have inserted F/A 18 this game loaded all of its files but does not run, I did get a message that siad there is a known compatability problem, I will now put the disk in the cd player, what I have is an interface with the option to play

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Expert:  Bernie replied 744 days and 12 hours ago.

Yes, I thought that might happen. Keep the cd in, but exit any windows it might bring up. Then click the Windows Logo button >> Computer.

Right click your disk drive (D:, or any other letter besides C:) and then select explore. It will let you look inside the F/A 18 game disk. In there, do you see a setup file? (called setup, or application)

Customer replied 744 days and 12 hours ago.

yes I see a a set up file, type application

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Expert:  Bernie replied 744 days and 11 hours ago.

Great - do this:

1. Right click that setup file, then select properties
2. Click on the compatibility tab
3. Check the box "run this program in compatibility mode for"
4. Click on the drop down box and select the operating system that the program originally ran on (Try Windows XP, or 2000)
5. Under settings, you'll see options for "Run in 256 colors" and so on. You may need to come back here and experiment with different options for the program to work, but for now leave these unchecked.
6. Make sure the "run this program as an administrator" box is checked at the bottom
7. Click the change settings for all users button
8. Click OK
9. Now double click the programs icon and see if it runs

Customer replied 744 days and 11 hours ago.

no good it still freezes up

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Expert:  Bernie replied 744 days and 11 hours ago.

Did you try different version of windows (also go back in there and check all the boxes under options in compatibility mode)

Customer replied 744 days and 11 hours ago.

having trouble getting back to application file mineu. when I right click I get, run as administrator and troubleshoot compatibility,

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Expert:  Bernie replied 744 days and 11 hours ago.

Try troubleshoot compatibility

Customer replied 744 days and 11 hours ago.

trouble shoot compatability has reset compatibilty settings and is now reinstalling set up, wait a few and well see what happens

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Expert:  Bernie replied 744 days and 11 hours ago.

Sure thing

Customer replied 744 days and 11 hours ago.

still no good bernie, in any case i i got to go to work, love these games as a past time,but maby there just to old for this system. if there are any other options maybe you can email them to me if not ,this session was well worth the time I'll wait for your final reply,then i reaaly got to be getting out of here

 

emial is XXXXX@XXXXXX.XXX name is will

Customer replied 744 days and 10 hours ago.

i will continue to trouble shoot with the info you gave me

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Expert:  Bernie replied 744 days and 10 hours ago.

Come back here anytime when you are ready - go to www.justanswer.com, and then click my questions (upper right) to post to this page again.

When you get a chance:

Is your Windows is 32 or 64 bit?

1. Click the Windows Logo button (Bottom left of screen)
2. Type system in the search box
3. Select system from the search results
4. What version of Windows 7 do you have? (Starter / Home Premium / Ultimate)

Customer replied 744 days and 10 hours ago.

my system is a 32 bit system Home premium. Thanks for your help and information, I think in time I will be able to go back and forth with it and find a solution. thanks again ,see you!

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Expert:  Bernie replied 744 days and 7 hours ago.

Sure thing

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Expert:  Bernie replied 740 days and 6 hours ago.

Did you still need help - there may be something else we can try if you are not getting the games on there.

 
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