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Mr. Clark
Mr. Clark, Computer Engineer
Category: Computer
Satisfied Customers: 3213
Experience:  Computer Repair Business Owner & Specialist / CIS Degree
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How do I erase a Sony BD-RE DL disc

Resolved Question:

How do I erase a Sony BD-RE DL disc?
Submitted: 3 years ago.
Category: Computer
Expert:  Mr. Clark replied 3 years ago.
Hello. Welcome to JustAnswer, a paid global support site.

It is either bad media or the software you are using.

We have check to see if it is the software first.

Please download the free trial of Nero 10 Burn Lite (http://www.nero.com/enu/downloads-nbl-free.php).

Once downloaded and installed, open the program. From there, insert the BD-RE DL in question to your drive, then go to the option of Erase Disc. Do a full format and let it go.

If you have any errors, please tell me the exact error message.

Update me on the results.
Customer: replied 3 years ago.

I have downloaded Nero 10 Burn Lite.

It ofers Data Burning and Copy Disc.

I cannot find the Erase Disc option.

When I search for Erase BD-RE DL, it gives No Results

It invites me to buy Nero Multimedia Suite 10 and Nero Video Premium HD. I cannot determine whether either of these offers Erase Disc option.

Expert:  replied 3 years ago.
In the bottom left corner, you will have a red icon with a white disc and flame on it. Click that, go to Toolbox -> Erase Disc

Let me know the result.
Mr. Clark, Computer Engineer
Category: Computer
Satisfied Customers: 3213
Experience: Computer Repair Business Owner & Specialist / CIS Degree
Mr. Clark and 12 other Computer Specialists are ready to help you
Customer: replied 3 years ago.

Mr. Clark,

 

Your advice was good.

 

I was able to erase 2 BD-RE DL discs. When I tried to record over one of them again, I was told there was still data on the disc. I chose to proceed and was able to record on it.

 

Thank you.

 

Frank Letcher

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