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Mr. Clark
Mr. Clark, Computer Engineer
Category: Computer
Satisfied Customers: 3213
Experience:  Computer Repair Business Owner & Specialist / CIS Degree
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my toshiba notebook said check cable connection PXE-MOF

Resolved Question:

my toshiba notebook said
check cable connection
PXE-MOF : Exiting Intel PXE ROM
No bootable device--insert boot disk and press any key

pls. help
Submitted: 3 years ago.
Category: Computer
Expert:  Mr. Clark replied 3 years ago.
Hello. Welcome to JustAnswer, a paid global support site.

Sounds like either your hard drive is disconnected, hard drive has failed, or your operating system has been corrupted or wiped.

Shut down your machine. Wait 30 seconds. Power on.

Look on your screen for the key to enter the BIOS or Setup. Whatever the key is, tap that key repeatedly with a one second interval until you get to the BIOS screen.

From there, tell me what "SATA" or "IDE" drives are connected.

Thanks.
Customer: replied 3 years ago.

<enter> Selects field .

What can I do

Expert:  Mr. Clark replied 3 years ago.
So there are no devices displayed?
Customer: replied 3 years ago.
I must change and how about my profile that I keep in drive D?
Expert:  Mr. Clark replied 3 years ago.
Please explain what you are referring to?

Please tell me the exact wording for the SATA/IDE devices as displayed in the BIOS.

Thank you.
Customer: replied 3 years ago.

Sorry because difficul to find it for me and I just saw the system BIOS Version 1.50

EC Version 1.50 also

 

Thanks

 

Expert:  Mr. Clark replied 3 years ago.
Does your BIOS screen look like either of these:

SCREEN #1
graphic

SCREEN #2
graphic
Customer: replied 3 years ago.
My BIOS screen look like screen #2
Expert:  Mr. Clark replied 3 years ago.
Do you have a screen that looks like this one?

graphic

If so, what is listed, exactly as displayed for SATA 1, SATA 2, SATA 3,... IDE 1, IDE 2, etc...
Customer: replied 3 years ago.
No I don't have
Expert:  Mr. Clark replied 3 years ago.
What is the full make and model of your notebook?
Customer: replied 3 years ago.

Main

System time:

System Date:

CPU Type :

CPU Speed

HDD/SSD :

0DD:

Total Memmory Size :

System BIOS Version

EC Version

Language

 

 

Expert:  Mr. Clark replied 3 years ago.
Is anything listed for HDD/SSD/0DD?
Customer: replied 3 years ago.

HDD/SDD : None

ODD : TSSTcorp CDDVDW TS-L633C(S4)

Expert:  Mr. Clark replied 3 years ago.
Okay. Look on the bottom of your notebook.

Tell me the Model of the machine.
Customer: replied 3 years ago.

Satellite c640 system unit

MODEL NO. PSC02L-002002

Expert:  Mr. Clark replied 3 years ago.
Look on the bottom of the laptop.

Do you still a hole with a screw in it with a cylinder symbol? If so, how many of them do you see?

graphic
Customer: replied 3 years ago.

10

Expert:  replied 3 years ago.
Okay. Only if you feel comfortable, remove all the screws and see if you can remove the panel.

From there, you will need to locate the hard drive.

It should look something like this:

graphic

You want to make sure that the connectors are on firmly. You can even remove the connector and reattach it.

From there, boot on your laptop, and see if the HDD shows in the BIOS.

If it does, you should be able to boot up.

If it doesn't, you have harddrive failure. You will need to get a new hard drive and start from scratch with a new Windows install.

Let me know if you need more assistance.
Mr. Clark, Computer Engineer
Category: Computer
Satisfied Customers: 3213
Experience: Computer Repair Business Owner & Specialist / CIS Degree
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