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Sibu
Sibu, Support Specialist
Category: Computer
Satisfied Customers: 2405
Experience:  BTech(IT)
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My computer suddenly wont allow me to open Google Chrome,

Resolved Question:

My computer suddenly won't allow me to open Google Chrome, but Internet Explorer works fine. My default browser was Chrome till yesterday. I have Windows 7. Can you help?
Submitted: 5 years ago.
Category: Computer
Expert:  Sibu replied 5 years ago.

Sibu :

Hello, Welcome To JustAnswer Thanks & Regards Sibu

Sibu :

hi

Sibu :

what happened when you double click chrome icon ?

Customer:

It looks like it tries to open but then stops

Sibu :

okay

Sibu :

have you tried uninstalling and reinstalling chrome

Sibu :

?

Customer:

no - I didn't want to lose all my favorities and other set-up. Do I have to do that?

Sibu :

yes ..give me a sec

Sibu :

click above link

Sibu :

and download chrome and reinstall

Customer:

can I do that without stopping this chat?

Sibu :

are you chatting from chrome

Sibu :

?

Customer:

no - it won't open

Sibu :

yes then let chat open

Customer:

OK

Customer:

Oh, that's great! It came back with all my set-up and favorites. Can I just see if I can open it from the icon before you leave?

Sibu :

yes

Customer:

Everything works fine. Thank you so much.

Sibu :

Most welcome .....

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