Hi, My name is XXXXX XXXXX I will be helping you to solve your issue today.
Hi, so where are you seeing bing that you do not want it. Is it within firefox that you wish to change it?
in the search box in the upper right and on the home page or both?
I don't want to see bing anywhere
Thats fine, I am just asking where you see it now so that we can get rid of it. Are you in firefox right now? If so, you will see a tiny magnifying glass icon in the top right of firefox. Do you see that?
yes but it also says bing not firefox