Hello, I am Adam, I will be happy to help you.
Please try my solution first and ONLY click Accept if it resolves the issue, otherwise reply and we'll continue.
This is Neil Hunt, Chief Product Officer at Netflix. As I promised last year, I'm pleased to report that today we have enabled closed captioning for some TV episodes and movies that you can watch instantly on your PC or Mac. Although it's a limited library of content with subtitles available - about 100 titles - we now have released the technology and we will be working to fill in the library over time.We have similar technology working in the lab for some of our game console, Blu-ray, and DTV platforms, which will roll out in releases starting this fall, along with support for 5.1 audio.It's a start, with much more to come. You can try it for yourself with most episodes of "Lost" Seasons 1-4.
I am hard-of-hearing and need subtitles. I can get them on most DVD movies under SETUP. But I don't get that option with Netflix Instant Play. Please tell me how to do that and I will be satisfied. I need to know how to do it with the Sony Media Player and Sony told me their device can do it. I need you to tell me how to do it with your Netflix Instant Play. Just tell me if it can be done, and how to do it with the Sony Media Player.
With netflix instant play you need to look for the Movies that have CC built in.
I'm sure everybody been rants that Netflix never offer Closed Caption (CC) on streaming That would waste our time to wait up to 3 days via snail mail. Sure, we want to be equal as other people where we can watch instantly.
However, when I hear the news about Netflix app is available for video consoles: Nintendo Wii and Sony Playstation 3 (PS3). Rumor been told there have subtitle. I hardly believe that. So, I decide to see in my own eyes. Lucky, as the Netflix account holder, I able to make the access to see what's like. I have been play around with several. I find it very simple setting.
After download to my friend's PS3, I'm shocked, that is CONFIRM there is subtitle optional. So, is Wii, too! (SAME WITH THE SONY MEDIA PLAYER) Make sure the sony media player has CC enabled when you start a movie with CC built in.
BUT.... there are very limited like concept as iTunes that you would have difficult to find movies that offer subtitle. At least, that's start!
I still have to complain on both PS3 and Wii version as I compare. PS3 have excellent size of subtitle but poor outline that make difficult to read where the bright area motion/object are. For Wii, text with drop-shadow make incredible to read-able. But the size is narrow small. It's more like I want to sit closer to my HDTV until I'm blind. Oh!
Click the link, I am on my computer now and I can link it.
Did you try hitting the INFO button when you normally hit select to select the movie.
I will need the model number of the Sony Media Player? to find more detailed instructions.
Found the answer, it is not a great one either!
"sony SMP-N100 can not display subtitle of .vob file . All WD multiplayer & the multimedia players of the other smaller company can do that . Sony have to release new update to fix SMP-N100 ."
WOW what a mess, I am so sorry for your luck in this situation. I pulled the comment from a customer who wrote a review online. I would just take the thing back and get a roku box. Roku box is by far the best way to get Netflix steaming (I have roku, apple tv, ps3, xbox 360, wii, TV with built in netflix) Out of all them the roku box blows them away.
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