Please click the following link and run this Create New Folder fix .
THe fix works in both Vista and Windows 7, and will fix this issue instantly. Just double click on the downloaded newFolderfix.reg file.
Let me know how it goes.
Click start->all programs->accessories
Right click command prompt and select run as admin.
In command prompt type sfc /SCANNOW and press enter.
Note: there is a space between sfc and /scannow
Let the system fix itself.
If you right click on desktop and then click New,do you get the new folder option?
Also press Ctrl-Shift-N (all three keys together).
You may boot the computer in safe mode and check if you create a new folder and post back the result.
To boot to the desktop in safe mode keep tapping F8 key during restart. Once you see the option to boot in safe mode with networking select it and press enter.
See if you can create new folders.
ok tried safe mode and still cant make a new folder
When did this problem start?
You can perform a system restore from start->all programs->accessories->system tools->system restore.
in that case we may need to perform a windows 7 repair installation.
The missing system files will be reinstalled without causing you to loose any data.
i dont have the origional windows 7 disc disc for this computer
there is a wondows code undr my computer but its rubbed off cant read it its a dell comuter cant i get it from dell
Dell will provide you the recovery discs only..That wont help in reoairing windows.
At this point the best option is to backup data and reinstall windows using dell factory restore option.
Here's the guide: