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Ansh P.
Ansh P., Computer Systems Analyst
Category: Computer
Satisfied Customers: 8148
Experience:  Professional computer engineer working as systems developer with top multinational company.
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My name isXXXXX(NNN) [email protected] Have

Resolved Question:

My name isXXXXX(NNN) [email protected] Have had to get a new hard drive thus am having to replace every thing on the computer. Can you tell me what I must do to get my e-mail back up and running? Thanks
Submitted: 5 years ago.
Category: Computer
Expert:  Ansh P. replied 5 years ago.

Tech Specialist :

Hi Welcome to JustAnswer.com Let me know once ready to talk.

Customer:

Ready

Tech Specialist :

Thanks

Tech Specialist :

What is your email service?

Customer:

att uverse

Tech Specialist :

What is the part after @?

Customer:

att.net

Tech Specialist :

Hmmm

Tech Specialist :

So are you using any software like outlook to access mail?

Tech Specialist :

or the regular webmail

Customer:

Am unable to use anything as all of that is gone due to the loss of the old hard drive.

Tech Specialist :

Hmmm

Tech Specialist :

In that case, you can use the webmail to access your mail

Tech Specialist :

Enter your login details and choose att.net from the "select domain" dropdown

Tech Specialist :

and Click GO

Tech Specialist :

Let me know, if you can access your mail that way.

Customer:

I got: Internet Explorer can not display this webpage

Tech Specialist :

click on the link

Tech Specialist :

or try using this link

Tech Specialist :

http://webmail.att.net/

Customer:

I got it, will I have access now as I did before?

Tech Specialist :

YEs

Customer:

Thank you very much!

Tech Specialist :

You're welcome

Tech Specialist :

ure.You can bookmark that link or save it to access in fut

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