From an earlier version of Outlook (intially MS Office 2003) thenit was transferred to my new Gateway early in January 2011 when my previous Dell had a nervous breakdown. The funny thing is in MS Word 2010 (part of the package MS Office Professional) under Mailings the Envelopes function has my Address Book. Not so for all other documents, in respect of which a get the "MAPI" not found error message.
Thanks, XXXXX XXXXX forward to hearing from you.
In Outlook, yes.
Still getting the same error message in MS Word
Nothing so far seems to resolve this vexed issue. I will be away from my PC for 3 hours, but after that I would value your insights.
No change! Same Error Message: ... MAPI folder or address book not found.
Any other suggestions? Incidentally I want MS Word to write letters, not emails. In the current context, however, the same message exclaims itself...
Gordon M. Clark
1. Download and install the hotfix at http://support.microsoft.com/kb/980681
click view and request hotfix download
you will need to enter your email address and microsoft will emil you the file you need to download, download it and then run the file
3. run Office repair
Thank you. I'll give it a try tomorrow.
Your instructions were followed to the letter.
Same error message about MAPI, but with a twist - "An operation cannot be completed because of database engine errors."
Curiouser and curiouser...
Your further suggestions? I very much appreciate your responsiveness.