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James K.
James K., Consultant
Category: Computer
Satisfied Customers: 6598
Experience:  Technical Director of IT Company
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my acer aspire one turns on but the screen stays black and

Customer Question

my acer aspire one turns on but the screen stays black and no sound what can i do to fix it
Submitted: 5 years ago.
Category: Computer
Expert:  James K. replied 5 years ago.

knoker1234 :

Hello

knoker1234 :

My name is James

knoker1234 :

Welcome to Just Answer

Customer:

hi

knoker1234 :

Hello Can you do this Please ,

Customer:

yes

knoker1234 :

remove the Power Cord , Remove the Battery , Hold the power Button down for " minutes with Power Cord and Battery Removed , Replace the Power Cord , Not the battery and Start the Laptop

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