Recent Feedback
I am unable to get access my gmail or google calendar. I started having this problem after the AVG updated. I have Windows XP. Other computers that are connected with the same router are working fine, the problem only exists on this computer. Can you help me? This is so frustrating.
Already Tried: I have tried the system restore to an earlier date but it did no good.
Hi,
Please try the following:
Internet Explorer 7
Internet Explorer 8
For all Internet explorer version:
Whether it works or not, I suggest to download and install Firefox browser: http://www.mozilla.com/en-US/firefox/. Then open Firefox and go to gmail.com in Firefox and login and check in Firefox. Firefox is faster and more reliable. You can use Firefox to go to any website.
This did not correct the problem. The same problem exists with Firefox except that the error message is "the connection was interrupted". ?
That's weird
Can you go to any other website in Firefox like yahoo.com?
Yes I can get into yahoo. The only time is with Google
that's strange.
can you go to gmail.com and see the page?
I can get to the page gmail.com but when I click on anything I get the message "the connection was interrupted".
hmm,
let's try with Google Chrome
http://www.google.com/chrome
?This doesn't work either, now I get the message "SSL connection error unable to make a secure connection to the server. This may be a problem with the server, or it may be requiring a client authentication certificate that you don't have. Error 107 (net::ERR_SSL_PROTOCOL_ERROR): SSL protocol error
hmm, so all websites work except gmail.com.
yes and I can't get to the google calendar either
Can you do a system restore?
Click on Start->All programs->accessories->system tools->system restore and restore the computer to any date before this issue has occurred.
I have done that also and it doesn't correct the problem
Can you download and install hijack this program in this problem computer:http://download.cnet.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html?tag=mncol;1
I have downloaded this and it is scanning now
then click on Save log near the bottom
then open the log and copy and paste to reply to me
It says export report at the bottom, is that what you want me to copy and paste, it is quite long
yes
I am still working on getting this report for you but now my computer keeps locking up.
ok, you may have to restart
Did you receive that log
No
you have to copy and paste here.
<?xml version="1.0" encoding="UTF-8" ?>
- <AROScanLog>
<AROVersion>6.0.793.824</AROVersion>
<ScanningDate>Mon. February 21, 2011. 03:45 PM</ScanningDate>
<TotalRegErrorsFound>197</TotalRegErrorsFound>
<TotalJunkErrorsFound>0</TotalJunkErrorsFound>
<TotalSecErrorsFound>1</TotalSecErrorsFound>
- <Scanning Section="ActiveX and COM">
<Description>ActiveX and COM objects that are based on libraries no longer on your system.</Description>
<ErrorsInThisSection>197 Errors</ErrorsInThisSection>
- <EntryDetails>
<Entry>Microsoft Word 6.0 - 7.0 Picture</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{00020901-0000-0000-C000-000000000046}\DefaultIcon points to the missing DefaultIcon wordicon.exe,1. The associated CLSID can be deleted.</Details>
</EntryDetails>
<Entry>Microsoft Clip Gallery</Entry>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{00021290-0000-0000-C000-000000000046}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Entry>Microsoft Map</Entry>
<Details>The LocalServer32 key HKEY_CLASSES_ROOT\CLSID\{0002CC1F-0000-0000-C000-000000000046}\LocalServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The LocalServer key HKEY_CLASSES_ROOT\CLSID\{0002CC1F-0000-0000-C000-000000000046}\LocalServer for this object contains no data. This subkey can be deleted for this object.</Details>
<Entry>Microsoft Equation 3.0</Entry>
<Details>The LocalServer32 key HKEY_CLASSES_ROOT\CLSID\{0002CE02-0000-0000-C000-000000000046}\LocalServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Entry>Select Page Range Control Object</Entry>
<Details>The registry contains an entry for the font under HKEY_CLASSES_ROOT\CLSID\{00460182-9E5E-11d5-B7C8-B8269041DD57}\ToolboxBitmap32 that points to the missing file C:\_Storage\_Adobe Work\_Test\9.0\program files\Adobe\Acrobat 9.0\ActiveX\SelectPageRange.ocx,102.</Details>
<Entry>SoftphonePhoneNumber Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{0101014E-D958-4d10-82A1-9195E2220B66} points to the missing ApplicationID {DFB979A4-3182-475e-9300-1F77BC8CAB8C}.</Details>
<Entry>Microsoft Picture It! Picture</Entry>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{01C3D4A0-A701-11D1-8324-00A024CAA292}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{01C3D4A1-A701-11D1-8324-00A024CAA292}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{01C3D4A2-A701-11D1-8324-00A024CAA292}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{01C3D4A3-A701-11D1-8324-00A024CAA292}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{01C3D4A4-A701-11D1-8324-00A024CAA292}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{01C3D4A5-A701-11D1-8324-00A024CAA292}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{01C3D4A6-A701-11D1-8324-00A024CAA292}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{01C3D4A7-A701-11D1-8324-00A024CAA292}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{01C3D4A8-A701-11D1-8324-00A024CAA292}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Entry>SoftphoneDialerWindow Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{0284338F-FDBA-4659-AFB6-7C10E1CDBF7F} points to the missing ApplicationID {DFB979A4-3182-475e-9300-1F77BC8CAB8C}.</Details>
<Entry>The Main wizard class for the conflict resolver</Entry>
<Details>The LocalServer32 key HKEY_CLASSES_ROOT\CLSID\{058C1509-2201-11D2-BFC1-00805F858323}\LocalServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Entry>WzConflict.sortie</Entry>
<Details>The LocalServer32 key HKEY_CLASSES_ROOT\CLSID\{058C1536-2201-11D2-BFC1-00805F858323}\LocalServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Entry>SpITNProcessor Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{12D73610-A1C9-11D3-BC90-00C04F72DF9F}\TypeLib for this object point to the missing type library {9903F14C-12CE-4c99-9986-2EE3D7D588A8}. This subkey can be deleted for this object.</Details>
<Entry>WifiAutoLocate Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{1533E021-C93D-4F99-840C-A73BB6C45126}\TypeLib for this object point to the missing type library {E4ED6470-EC4F-447D-9C90-AA0586A7A643}. This subkey can be deleted for this object.</Details>
<Entry>Windows Live HW Device</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{1C109E4C-2F30-4EA3-A57A-A290877A2303} points to the missing ApplicationID {47C4DDCF-73DE-4A8C-B3A8-EBCC6DB01FAF}.</Details>
<Entry>PerfectFit Automation Object (Ver 1.0)</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{1D582140-CCCD-11CE-949A-00608CE82FF5}\InprocServer32 points to the missing InprocServer32 pfauto.dll. The associated CLSID can be deleted.</Details>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{1D582140-CCCD-11CE-949A-00608CE82FF5}\TypeLib for this object point to the missing type library {1D582143-CCCD-11CE-949A-00608CE82FF5}. This subkey can be deleted for this object.</Details>
<Entry>WMPlayer FileLaunch Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{1DD02726-012D-48e7-80E1-BA8E00A20ECB}\TypeLib for this object point to the missing type library {52A41805-2F37-11D3-83EB-00A0C92A2F2D}. This subkey can be deleted for this object.</Details>
<Entry>ThirdPartyEapDispatcherAuthenticatorConfig</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{1FF84C3B-1140-4eb6-BE38-4BE618D2E7D6}\InprocServer32 points to the missing InprocServer32 %SystemRoot%\system32\eapa3hst.dll. The associated CLSID can be deleted.</Details>
<Entry>WMSDK NamespaceFactory Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{203b1eed-db9f-40fb-87bd-1990982017d2}\TypeLib for this object point to the missing type library {4f15a451-b14f-4067-8b78-50e7837148d2}. This subkey can be deleted for this object.</Details>
<Entry>Microsoft NetShow Player</Entry>
<Details>The ToolboxBitmap32 key HKEY_CLASSES_ROOT\CLSID\{2179C5D3-EBFF-11CF-B6FD-00AA00B4E220}\ToolboxBitmap32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Entry>Windows Media Player</Entry>
<Details>The LocalServer32 key HKEY_CLASSES_ROOT\CLSID\{22D6F312-B0F6-11D0-94AB-0080C74C7E95}\LocalServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The ToolboxBitmap32 key HKEY_CLASSES_ROOT\CLSID\{22D6F312-B0F6-11D0-94AB-0080C74C7E95}\ToolboxBitmap32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Entry>Microsoft Exchange Events</Entry>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{2F42C693-C6A4-11D0-93E9-00AA0064D470}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Entry>SpObjectTokenEnum Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{3918D75F-0ACB-41F2-B733-92AA15BCECF6}\TypeLib for this object point to the missing type library {9903F14C-12CE-4C99-9986-2EE3D7D588A8}. This subkey can be deleted for this object.</Details>
<Entry>Microsoft NsPptRex Control</Entry>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{4037AE54-C812-11D1-9A88-00A0C9AF2B78}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Entry>{434EFE25-2944-4196-B6EA-22D001F277B2}</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{434EFE25-2944-4196-B6EA-22D001F277B2}\LocalServer32 points to the missing LocalServer32 GoogleDesktopDisplay.exe. The associated CLSID can be deleted.</Details>
<Entry>WIA Video Preview Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{457A23DF-6F2A-4684-91D0-317FB768D87C}\TypeLib for this object point to the missing type library {179C8845-1F8D-498D-82BB-949CDF2C7236}. This subkey can be deleted for this object.</Details>
<Entry>MarshalableTI Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{466D66FA-9616-11D2-9342-0000F875AE17}\TypeLib for this object point to the missing type library {466D66ED-9616-11D2-9342-0000F875AE17}. This subkey can be deleted for this object.</Details>
<Entry>RFXInstMgr Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{47f59200-8783-11d2-8343-00a0c945a819}\TypeLib for this object point to the missing type library {47f59201-8783-11d2-8343-00a0c945a819 }. This subkey can be deleted for this object.</Details>
<Entry>MSPID Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{4ECB650F-4630-41D3-AC9A-C8F926FC5907}\TypeLib for this object point to the missing type library {246E5F49-035B-4962-B353-6861193396FB}. This subkey can be deleted for this object.</Details>
<Entry>Microsoft IMAPI Disc Recorder</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{520CCA61-51A5-11D3-9144-00104BA11C5E}\TypeLib for this object point to the missing type library {C49F2184-50A7-11D3-9144-00104BA11C5E}. This subkey can be deleted for this object.</Details>
<Entry>Microsoft IMAPI Disc Master</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{520CCA63-51A5-11D3-9144-00104BA11C5E}\TypeLib for this object point to the missing type library {C49F2184-50A7-11D3-9144-00104BA11C5E}. This subkey can be deleted for this object.</Details>
<Entry>Microsoft IMAPI Disc Stash</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{520CCA65-51A5-11D3-9144-00104BA11C5E}\TypeLib for this object point to the missing type library {C49F2184-50A7-11D3-9144-00104BA11C5E}. This subkey can be deleted for this object.</Details>
<Entry>Microsoft IMAPI Burn Engine</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{520CCA67-51A5-11D3-9144-00104BA11C5E}\TypeLib for this object point to the missing type library {C49F2184-50A7-11D3-9144-00104BA11C5E}. This subkey can be deleted for this object.</Details>
<Entry>PageCtrlPageFx Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{54C44D63-75C6-4F8B-A370-B5748DCD4038}\TypeLib for this object point to the missing type library {5CD45683-B281-11D1-8C73-00805F011DD6}. This subkey can be deleted for this object.</Details>
<Entry>Windows Media SDK HTTP Source Plugin</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{566A2EFF-5651-4020-AC1A-EB48E4571EA3}\TypeLib for this object point to the missing type library {636CCDDF-0D74-11d3-8694-00C04F6890ED}. This subkey can be deleted for this object.</Details>
<Entry>PSFactoryBuffer</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{5A8371A3-0C6D-487b-B3C8-46D785C4C940}\InprocServer32 points to the missing InprocServer32 C:\WINDOWS\system32\eapahost.dll. The associated CLSID can be deleted.</Details>
<Entry>SoftphoneError Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{64D1E083-F63D-4297-85A0-2E4752FFC90F} points to the missing ApplicationID {DFB979A4-3182-475e-9300-1F77BC8CAB8C}.</Details>
<Entry>LTS Lexicon Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{685879BA-3263-11D3-9C26-00C04F8EF87C}\TypeLib for this object point to the missing type library {410B4FEB-339A-11D2-9602-00C04F8EE628}. This subkey can be deleted for this object.</Details>
<Entry>Network Connections Tray</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{7007ACCF-3202-11D1-AAD2-00805FC1270E}\DefaultIcon is incomplete. The subkey DefaultIcon was created to indicate the default icon, but no icon has been entered.</Details>
<Entry>Network Common Connections Ui</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{7007ACD1-3202-11D1-AAD2-00805FC1270E}\DefaultIcon is incomplete. The subkey DefaultIcon was created to indicate the default icon, but no icon has been entered.</Details>
<Entry>SpPhraseBuilder Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{777B6BBD-2FF2-11D3-88FE-00C04F8EF9B5}\TypeLib for this object point to the missing type library {9903F14C-12CE-4c99-9986-2EE3D7D588A8}. This subkey can be deleted for this object.</Details>
<Entry>WordPerfect for Windows (OLE Auto Ver 1.0)</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{7CF9B5A0-BDF5-11CE-949A-00608CE82FF5}\InprocServer32 points to the missing InprocServer32 wpauto.dll. The associated CLSID can be deleted.</Details>
<Entry>WMP Play Folder As Playlist Launcher</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{7D4734E6-047E-41e2-AEAA-E763B4739DC4}\TypeLib for this object point to the missing type library {4B288991-E57A-4400-B6A2-89CE10F9F520}. This subkey can be deleted for this object.</Details>
<Entry>RTCIMService Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{83D4679F-B6D7-11D2-BF36-00C04FB90A03}\InprocServer32 points to the missing InprocServer32 C:\Program Files\Messenger\rtcimsp.dll. The associated CLSID can be deleted.</Details>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{83D4679F-B6D7-11D2-BF36-00C04FB90A03}\TypeLib for this object point to the missing type library {DCB43485-19FB-4D6D-BB3D-73C7F48D5F00}. This subkey can be deleted for this object.</Details>
<Entry>RadioView Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{847B4DF5-4B61-11D2-9BDB-204C4F4F5020}\TypeLib for this object point to the missing type library {39A2C297-4778-11D2-9BDB-204C4F4F5020}. This subkey can be deleted for this object.</Details>
<Entry>PPProgressDlg Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{852CA6AC-8FF1-4E51-AD7A-04F8A0E16D1C}\TypeLib for this object point to the missing type library {A9C40E69-B142-4ED2-B9F7-0356C9F7DFB7}. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D04-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D05-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D06-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D07-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D08-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D13-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D14-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D15-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D16-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D17-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D18-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D19-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D1A-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D1B-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D1C-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D1D-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D1E-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D1F-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D20-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D22-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D23-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D24-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D25-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D26-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D27-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D28-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D29-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D2A-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D2B-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D2C-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Entry>VideoRenderCtl Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{888D5481-CABB-11D1-8505-00A0C91F9CA0}\TypeLib for this object point to the missing type library {888D5473-CABB-11D1-8505-00A0C91F9CA0}. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{8931FAC9-A4C7-11D1-A0FD-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{8931FACB-A4C7-11D1-A0FD-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Entry>Microsoft IMAPI Disc Recorder Enumerator</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{8A03567A-63CB-4BA8-BAF6-52119816D1EF}\TypeLib for this object point to the missing type library {C49F2184-50A7-11D3-9144-00104BA11C5E}. This subkey can be deleted for this object.</Details>
<Entry>WMP Burn Audio CD Launcher</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{8DD448E6-C188-4aed-AF92-44956194EB1F}\TypeLib for this object point to the missing type library {4B288991-E57A-4400-B6A2-89CE10F9F520}. This subkey can be deleted for this object.</Details>
<Entry>ProgressInfo Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{8DEC65CF-437A-4C3C-9EBF-7B5DEECF5199}\TypeLib for this object point to the missing type library {A9C40E69-B142-4ED2-B9F7-0356C9F7DFB7}. This subkey can be deleted for this object.</Details>
<Entry>Messenger Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{96F8C0C7-F106-437D-90DC-6C92793246C4}\TypeLib for this object point to the missing type library {661B6BCF-D5E8-42A6-A84D-0950ED57641D}. This subkey can be deleted for this object.</Details>
<Entry>MSDTHostCtrl Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{97240642-F896-11D0-B255-006097C68E81}\TypeLib for this object point to the missing type library {97240634-F896-11D0-B255-006097C68E81}. This subkey can be deleted for this object.</Details>
<Entry>Reconciliation interface ProxyStub Factory</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{99180163-DA16-101A-935C-444553540000}\InprocServer32 points to the missing InprocServer32 recncl.dll. The associated CLSID can be deleted.</Details>
<Entry>Microsoft PptNsRex Control</Entry>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{9D47D76B-FA6F-11D1-ACC1-00A0C9AF2D2A}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Entry>UserRecord Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{9D9B61F6-9E2B-492A-81B3-AA5A1CCFBC3A}\TypeLib for this object point to the missing type library {9D9B61F0-9E2B-492a-81B3-AA5A1CCFBC3A}. This subkey can be deleted for this object.</Details>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{9DAA7B9D-CE5B-42CE-B942-32BBC284AC44}\InprocServer32 points to the missing InprocServer32 %SystemRoot%\system32\eapa3hst.dll. The associated CLSID can be deleted.</Details>
<Entry>SimpleRecordDB 2003 Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{9E14B23B-5D8A-447F-B962-6D6D6897861E}\TypeLib for this object point to the missing type library {9E14B22E-5D8A-447f-B962-6D6D6897861E}. This subkey can be deleted for this object.</Details>
<Entry>Microsoft Picture It! Event Manager</Entry>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{A04FABD8-98F7-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{A04FABD9-98F7-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{A04FABDA-98F7-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{A04FABDB-98F7-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{A04FABDC-98F7-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{A04FABDD-98F7-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{A04FABDE-98F7-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{A04FABDF-98F7-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{A04FABE1-98F7-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{A04FABE2-98F7-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{A04FABE3-98F7-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{A04FABE4-98F7-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Entry>WhqlObj Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{A0F93E27-F05D-4153-A151-F3720369A4C7}\TypeLib for this object point to the missing type library {273380E8-1438-4B2C-95B0-713284FBC302}. This subkey can be deleted for this object.</Details>
<Entry>WIA Logger</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{A1E75357-881A-419E-83E2-BB16DB197C68}\TypeLib for this object point to the missing type library {99F74582-8CF1-11D1-BF92-0060081ED811}. This subkey can be deleted for this object.</Details>
<Entry>WIA Device Manager</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{A1F4E726-8CF1-11D1-BF92-0060081ED811}\TypeLib for this object point to the missing type library {99F74582-8CF1-11D1-BF92-0060081ED811}. This subkey can be deleted for this object.</Details>
<Entry>{AA0949CF-EC44-4D90-92B0-1ABF471D188C}</Entry>
<Details>The ProgID key HKEY_CLASSES_ROOT\CLSID\{AA0949CF-EC44-4D90-92B0-1ABF471D188C}\ProgID for this object contains no data. This subkey can be deleted for this object.</Details>
<Entry>Windows Media Network Source Plugin</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{ad763fa6-3b90-41ab-bd44-4f832beee55f}\TypeLib for this object point to the missing type library {1a37cba3-a2ad-48c3-aae2-434623d2f90d}. This subkey can be deleted for this object.</Details>
<Entry>NSLiteSession Class</Entry>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{B0D12372-6532-11D1-BB8F-0060083178D8}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Entry>ThirdPartyEapDispatcherAuthenticatorRuntime</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{B0E28D63-52F6-4e30-992B-78ECF97268E9}\InprocServer32 points to the missing InprocServer32 %SystemRoot%\system32\eapa3hst.dll. The associated CLSID can be deleted.</Details>
<Entry>SpGrammarCompiler Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{B1E29D59-A675-11D2-8302-00C04F8EE6C0}\TypeLib for this object point to the missing type library {9903F14C-12CE-4c99-9986-2EE3D7D588A8}. This subkey can be deleted for this object.</Details>
<Entry>WMPSkinMngr Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{B2A7FD52-301F-4348-B93A-638C6DE49229}\TypeLib for this object point to the missing type library {4B288991-E57A-4400-B6A2-89CE10F9F520}. This subkey can be deleted for this object.</Details>
<Entry>MSAA AccPropServices</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{b5f8350b-0548-48b1-a6ee-88bd00b4a5e7} points to the missing ApplicationID {667524BE-9EC0-4196-91C9-C6ED1F7A899D}.</Details>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{b5f8350b-0548-48b1-a6ee-88bd00b4a5e7}\TypeLib for this object point to the missing type library {54559DA5-7D94-42C6-B8F1-E3910737BBF1}. This subkey can be deleted for this object.</Details>
<Entry>Windows Live Logical Device</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{B9F1D9B8-1DA6-4F17-962F-69EC82EA2704} points to the missing ApplicationID {83C4609B-7A93-4496-B467-21A906DCD9D0}.</Details>
<Entry>WMPlayer NowPlayingCntr Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{CC3D0210-9655-11d3-BA86-0000F80855E6}\TypeLib for this object point to the missing type library {52A41805-2F37-11D3-83EB-00A0C92A2F2D}. This subkey can be deleted for this object.</Details>
<Entry>WMP Play As Playlist Launcher</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{CE3FB1D1-02AE-4a5f-A6E9-D9F1B4073E6C}\TypeLib for this object point to the missing type library {4B288991-E57A-4400-B6A2-89CE10F9F520}. This subkey can be deleted for this object.</Details>
<Entry>PaperPort File Reader Component Object</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{D007D5A0-7B32-11D0-B0CB-080009B453D5}\TypeLib for this object point to the missing type library {D007D5A1-7B32-11D0-B0CB-080009B453D5}. This subkey can be deleted for this object.</Details>
<Entry>WMPlayer MediaControlsCntr Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{D058BFC5-55D4-11D3-9A62-00C04F8EFB70}\TypeLib for this object point to the missing type library {52A41805-2F37-11D3-83EB-00A0C92A2F2D}. This subkey can be deleted for this object.</Details>
<Entry>WMPlayer TaskSelectionCntr Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{D058BFC9-55D4-11D3-9A62-00C04F8EFB70}\TypeLib for this object point to the missing type library {52A41805-2F37-11D3-83EB-00A0C92A2F2D}. This subkey can be deleted for this object.</Details>
<Entry>WIA FileSystem USD</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{D2923B86-15F1-46FF-A19A-DE825F919576}\ShellEx\ContextMenuHandlers\{b6c280f7-0f07-11d3-94c7-00805f6596d2} points to the missing CLSID HKEY_CLASSES_ROOT\CLSID\{b6c280f7-0f07-11d3-94c7-00805f6596d2}.</Details>
<Entry>ParseManager Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{D771EA70-B0B6-40F2-8949-0823638A13D0}\TypeLib for this object point to the missing type library {CE01E165-B228-4E12-8F87-FD4575006B74}. This subkey can be deleted for this object.</Details>
<Entry>PaperPort Page View Control</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{D8140603-C108-460D-BFE1-554C8EB58DAE}\TypeLib for this object point to the missing type library {5CD45683-B281-11D1-8C73-00805F011DD6}. This subkey can be deleted for this object.</Details>
<Entry>SpDataKey Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{D9F6EE60-58C9-458B-88E1-2F908FD7F87C}\TypeLib for this object point to the missing type library {9903F14C-12CE-4C99-9986-2EE3D7D588A8}. This subkey can be deleted for this object.</Details>
<Entry>SpGramCompBackEnd Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{DA93E903-C843-11D2-A084-00C04F8EF9B5}\TypeLib for this object point to the missing type library {9903F14C-12CE-4c99-9986-2EE3D7D588A8}. This subkey can be deleted for this object.</Details>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{DC81C0CF-7800-11D1-BBAD-0060083178D8}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Entry>Windows Media SDK MMS Source Plugin</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{DCF6C8B2-F6C0-461b-82DA-35945EADF54A}\TypeLib for this object point to the missing type library {39AAF44F-1256-11d3-869A-00C04F6890ED}. This subkey can be deleted for this object.</Details>
<Entry>Microsoft Silverlight</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{DFEAF541-F3E1-4c24-ACAC-99C30715084A} points to the missing ApplicationID {83B900D2-51E8-4B67-BD75-643C8F14BBD8}.</Details>
<Entry>QBAddInManager Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{E01B917A-9C8B-41F2-923A-89304A830D1C}\TypeLib for this object point to the missing type library {EFD6A33A-58F2-4038-B3C6-7F2327A60E90}. This subkey can be deleted for this object.</Details>
<Entry>MS Organization Chart 2.0</Entry>
<Details>The LocalServer key HKEY_CLASSES_ROOT\CLSID\{E4C18D40-1CD5-101C-B325-00AA001F3168}\LocalServer for this object contains no data. This subkey can be deleted for this object.</Details>
<Entry>Web Page Wizard</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{E5670E37-0D2F-11D2-9E65-00A0C904DD32}\TypeLib for this object point to the missing type library {E5670E31-0D2F-11D2-9E65-00A0C904DD32}. This subkey can be deleted for this object.</Details>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} points to the missing ApplicationID {E5D12C42-7B4F-11D3-B5C9-0050045C3C96}.</Details>
<Entry>Yahoo! VU Meter</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{EB54205E-BF1F-11D3-87A8-009027A35D73}\TypeLib for this object point to the missing type library {EB542051-BF1F-11D3-87A8-009027A35D73}. This subkey can be deleted for this object.</Details>
<Entry>{EB92482B-C846-4B32-A5B8-5C1B4553C1CA}</Entry>
<Details>The ProgID key HKEY_CLASSES_ROOT\CLSID\{EB92482B-C846-4B32-A5B8-5C1B4553C1CA}\ProgID for this object contains no data. This subkey can be deleted for this object.</Details>
<Entry>Yahoo! Audio Slider</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{EC1831E0-C231-11D3-87A8-009027A35D73}\TypeLib for this object point to the missing type library {EC1831D2-C231-11D3-87A8-009027A35D73}. This subkey can be deleted for this object.</Details>
<Entry>Snapshot Viewer Control 9.0</Entry>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{F0E42D60-368C-11D0-AD81-00A0C90DC8D9}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Entry>WMP Add To Playlist Launcher</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{F1B9284F-E9DC-4e68-9D7E-42362A59F0FD}\TypeLib for this object point to the missing type library {4B288991-E57A-4400-B6A2-89CE10F9F520}. This subkey can be deleted for this object.</Details>
<Entry>Snapshot Viewer General Property Page Object</Entry>
<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{F2175210-368C-11D0-AD81-00A0C90DC8D9}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Entry>SoftphonePhoneContact Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{F4D926F0-E589-450f-B33B-8A14555E1330} points to the missing ApplicationID {DFB979A4-3182-475e-9300-1F77BC8CAB8C}.</Details>
<Entry>Snapshot File</Entry>
<Details>The LocalServer32 key HKEY_CLASSES_ROOT\CLSID\{FACB5ED2-7F99-11D0-ADE2-00A0C90DC8D9}\LocalServer32 for this object contains no data. This subkey can be deleted for this object.</Details>
<Entry>Windows Media SDK MSB Source Plugin</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{FB74F625-7D25-4455-B840-7B870B5B9322}\TypeLib for this object point to the missing type library {39AAF451-1256-11d3-869A-00C04F6890ED}. This subkey can be deleted for this object.</Details>
<Entry>SoftphoneDialer Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{FBE342DA-FCD4-49d8-A14E-AFA1F5CC4A85} points to the missing ApplicationID {DFB979A4-3182-475e-9300-1F77BC8CAB8C}.</Details>
<Entry>RImageMgr Class</Entry>
<Details>The key HKEY_CLASSES_ROOT\CLSID\{FBEF812C-294F-4714-8154-56BA7BA6C2BB} points to the missing ApplicationID {5D3E5E51-4337-40C5-AFD4-02DC11434C45}.</Details>
<Entry>WlcUI.dll</Entry>
<Details>The key HKEY_CLASSES_ROOT\AppID\WlcUI.dll points to the missing ApplicationID {DFB979A4-3182-475e-9300-1F77BC8CAB8C}.</Details>
<Entry>OLE Automation</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{00020430-0000-0000-C000-000000000046}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>Visual Basic For Applications</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{000204EF-0000-0000-C000-000000000046}\6.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>Ref Edit Control</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{00024517-0000-0000-C000-000000000046}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>SupportSoft SmartIssue Type Library</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{01010E01-5E80-11D8-9E86-0007E96C65AE}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>tgctlsr 1.0 Type Library</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{01012100-5E80-11D8-9E86-0007E96C65AE}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>sprtctlbr 1.0 Type Library</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{010122A7-5E80-11D8-9E86-0007E96C65AE}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>sprtctlwmi 1.0 Type Library</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{01013600-5E80-11D8-9E86-0007E96C65AE}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>sdcctlss 1.0 Type Library</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{01117B01-3E00-11D2-8470-0060089874ED}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>SupportSoft RemoteControl - 1.0 Type Library</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{01118F01-3E00-11D2-8470-0060089874ED}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>sprtctlln 1.0 Type Library</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{01119401-3E00-11D2-8470-0060089874ED}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>Microsoft ActiveX Plugin</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{06DD38D0-D187-11CF-A80D-00C04FD74AD8}\1.0\0\win32 for this type library points to the missing file C:\WINDOWS\System32\plugin.ocx. This subkey can be deleted for this type library.</Details>
<Entry>RPShellExtension 1.0 Type Library</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{0E8D6857-879D-41E5-8B2F-2A75FE76E4AD}\1.0\HELPDIR for this type library points to the missing folder c:\program files\real\realplayer\converter\RCAPlugins\. This subkey can be deleted for this type library.</Details>
<Entry>Marquee OLE Control module</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{250770F0-6AF2-11CF-A915-008029E31FCD}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>yacscom 1.0 Type Library</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{2B323CCC-50E3-11D3-9466-00A0C9700498}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>PhotoShare 1.0 Type Library</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{2C5D34C5-99DE-4F84-95BE-2F18DC3BE4AB}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>LeadFileReader 1.0 Type Library</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{3F2375DB-B21D-4094-A850-D1A981C2B875}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>NodeMgr 1.0 Type Library</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{43136EB0-D36C-11CF-ADBC-00AA00A80033}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>PPScanSt 1.0 Type Library</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{4709BC6B-F457-4E7D-92D6-4CC3D226AB2E}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>Microsoft Internet Transfer Control 6.0</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{48E59290-9880-11CF-9754-00AA00C00908}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>PPPageControl ActiveX Control module</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{4C8904FB-BB89-4320-A88D-6243150196FC}\1.1\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>Microsoft Forms 2.0 Object Library</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{5BA70411-EDF2-4E08-98BA-D29E2D9DA886}\2.0\0\win32 for this type library points to the missing file C:\DOCUME~1\Carol\LOCALS~1\Temp\VBE\MSForms.exd. This subkey can be deleted for this type library.</Details>
<Entry>Microsoft Data Formatting Object Library</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{6B263850-900B-11D0-9484-00A0C91110ED}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>ZeonPDFFileRW 1.0 Type Library</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{6EBD5335-B996-4ABC-B8BE-C846ED8FF211}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>ORG10SVR 1.0 Type Library</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{787A1521-75B9-11CF-980D-444553540000}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>yacsui 1.0 Type Library</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{7D1E9C3C-BD6A-11D3-87A8-009027A35D73}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>ORG21SVR 1.0 Type Library</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{88738461-8CA8-11CF-980D-444553540000}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{8C87F918-D5A1-4C5B-8F9B-011FFD18F79E}\2.0\0\win32 for this type library points to the missing file C:\DOCUME~1\Carol\LOCALS~1\Temp\Excel8.0\MSForms.exd. This subkey can be deleted for this type library.</Details>
<Entry>Microsoft SQL Parser Object Library 1.0</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{8F6C7660-E8A1-11D0-B9B3-2A92D0000000}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>PreferenceHelper 1.0 Type Library</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{9924F593-D97D-4FC3-BAE1-E2FB7D646F10}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>ProductDemoActiveX 1.0 Type Library</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{9C44434E-E7D0-4261-AE67-0ED83365981A}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>Yahoo! Webcam Viewer 1.0 Type Library</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{9D392231-AE8E-11D4-8FD3-00D0B7730277}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>YahooAUService 1.0 Type Library</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{9F5C5784-A417-472C-81F6-336A2981B26E}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>MSTTSFrontendENU 2.0 Type Library</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{A7201431-623E-44A7-A85C-D13AFC0F6AA6}\2.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>Microsoft Add-In Designer</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{AC0714F2-3D04-11D1-AE7D-00A0C90F26F4}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>Microsoft Office Server Extensions 1.0 Object Library</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{AC958DF8-9368-11D1-95AB-00A0C90DCA5B}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>YPagerChecker 1.0 Type Library</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{B2865C5C-9F6D-4D28-B600-0BD6E15952C1}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>Microsoft Multimedia Control 6.0 (SP3)</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{C1A8AF28-1257-101B-8FB0-0020AF039CA3}\1.1\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>Yahoo! Messenger TypeLib</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{C6B279A3-D11F-41FB-9EA7-233B2938A7DC}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>protector_dllLib</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{C7CB459A-7261-4AE6-A87A-17041EE98A40}\16.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>Yahoo! Webcam Upload 1.0 Type Library</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{DCE2F8A1-A520-11D4-8FD0-00D0B7730277}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>WMI ADSI Extension Type Library</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{E503D000-5C7F-11D2-8B74-00104B2AFB41}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>ypager 1.0 Type Library</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{E5D12C41-7B4F-11D3-B5C9-0050045C3C96}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>QBPreferences 12.0 Type Library</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{F3F96011-91EB-44CE-8088-AE4AE19D30A1}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>Microsoft XML, v4.0</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{F5078F18-C551-11D3-89B9-0000F81FE221}\4.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
<Entry>MaxReaderWriter 1.0 Type Library</Entry>
<Details>The key HKEY_CLASSES_ROOT\TypeLib\{F5AB1520-207D-44CB-8A8F-F483F885553E}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>
</Scanning>
- <Scanning Section="Firewall">
<Description>Displays the current status of installed Firewall software to help protect your computer from the attack of hackers and unwanted intrusions.</Description>
<ErrorsInThisSection>1 Error</ErrorsInThisSection>
<Entry />
<Details>There is no Firewall product installed on your system.</Details>
</AROScanLog>
Did you get it now?
I think you've installed the incorrectly program
Please click below, then click on Download Now,http://download.cnet.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html?tag=mncol;1
Then install, then open the installed HijackThis program, then click on Do a system scan only. Then click on Save log.
For some reason now I can not download from that site, it says Hijack This appears to have been started from a temporary folder. Since temp folders tend to be emptied regularly it's wise to copy HijaceThis.exe to a folder of its own, for instance C:ProgramFiles\JijackThis. This way any backups that will be made of fixed items won't be lost. Please quit HijackThis and copy it to a separate folder first before fixing any items. I'm not sure how to do that
Please go to C:\ProgramFiles\HijackThis and see if you can run hijackthis.
in C:Program File there is no folder called HijackThis
How about from the Desktop?
Or click http://free.antivirus.com/hijackthis/ to download and reinstall again.
Logfile of Trend Micro HijackThis v2.0.4Scan saved at 4:32:59 PM, on 2/21/2011Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: Normal
Running processes:C:\WINDOWS\System32\smss.exeC:\PROGRA~1\AVG\AVG10\avgchsvx.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\System32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exeC:\Program Files\AVG\AVG10\avgwdsvc.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exeC:\Program Files\CyberLink\Shared files\RichVideo.exeC:\Program Files\AVG\AVG10\avgam.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\AVG\AVG10\avgnsx.exeC:\Program Files\VIA\VIAudioi\HDADeck\HDeck.exeC:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exeC:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exeC:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exeC:\Program Files\CyberLink\Power2Go\CLMLSvc.exeC:\Program Files\CyberLink\PowerDVD8\PDVD8Serv.exeC:\Program Files\lg_fwupdate\fwupdate.exeC:\Program Files\HP\HP Software Update\HPWuSchd2.exeC:\Program Files\Google\Google Desktop Search\GoogleDesktop.exeC:\program files\real\realplayer\update\realsched.exeC:\Program Files\ScanSoft\PaperPort\pptd40nt.exeC:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exeC:\Program Files\AVG\AVG10\avgtray.exeC:\WINDOWS\system32\ctfmon.exeC:\PROGRA~1\Yahoo!\Messenger\YahooMessenger.exeC:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exeC:\Program Files\HP\Digital Imaging\bin\hpqtra08.exeC:\Program Files\AVG\AVG10\avgcsrvx.exeC:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exeC:\Program Files\HP\Digital Imaging\bin\hpqbam08.exeC:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exeC:\Program Files\Outlook Express\msimn.exeC:\PROGRA~1\AVG\AVG10\avgrsx.exeC:\Program Files\AVG\AVG10\avgcsrvx.exeC:\Program Files\Internet Explorer\IEXPLORE.EXEC:\Program Files\Internet Explorer\IEXPLORE.EXEC:\Program Files\Internet Explorer\IEXPLORE.EXEC:\WINDOWS\system32\msiexec.exeC:\Program Files\Trend Micro\HiJackThis\HiJackThis.exeC:\WINDOWS\system32\notepad.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dllO2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dllO2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dllO2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dllO2 - BHO: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dllO2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dllO2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dllO2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dllO2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dllO2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dllO2 - BHO: TranslatorBar 3.2 Toolbar - {c55f5517-246e-4426-b745-ee25b08eb8b4} - C:\Program Files\TranslatorBar_3.2\tbTran.dllO2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dllO2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dllO2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dllO2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dllO2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dllO3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dllO3 - Toolbar: TranslatorBar 3.2 Toolbar - {c55f5517-246e-4426-b745-ee25b08eb8b4} - C:\Program Files\TranslatorBar_3.2\tbTran.dllO3 - Toolbar: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dllO3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dllO3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dllO3 - Toolbar: Sammsoft Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dllO4 - HKLM\..\Run: [HDAudDeck] C:\Program Files\VIA\VIAudioi\HDADeck\HDeck.exe 1O4 - HKLM\..\Run: [ASUS Update Checker] C:\Program Files\ASUS\ASUSUpdate\UpdateChecker\UpdateChecker.exeO4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files\CyberLink\Power2Go\CLMLSvc.exe"O4 - HKLM\..\Run: [UpdateP2GoShortCut] "C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"O4 - HKLM\..\Run: [RemoteControl8] "C:\Program Files\CyberLink\PowerDVD8\PDVD8Serv.exe"O4 - HKLM\..\Run: [PDVD8LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD8\Language\Language.exe"O4 - HKLM\..\Run: [UpdatePPShortCut] "C:\Program Files\CyberLink\PowerProducer\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\PowerProducer" UpdateWithCreateOnce "Software\CyberLink\PowerProducer\5.0"O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\2.0"O4 - HKLM\..\Run: [LGODDFU] "C:\Program Files\lg_fwupdate\fwupdate.exe" blrunO4 - HKLM\..\Run: [UpdatePSTShortCut] "C:\Program Files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exeO4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startupO4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottimeO4 - HKLM\..\Run: [TkBellExe] "C:\program files\real\realplayer\update\realsched.exe" -osbootO4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -bootO4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"O4 - HKLM\..\Run: [IndexSearch] "C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe"O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exeO4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG10\avgtray.exeO4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exeO4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~1\Yahoo!\Messenger\YahooMessenger.exe" -quietO4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Carol\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /cO4 - HKCU\..\Run: [AROReminder] C:\Program Files\ARO 2011\ARO.exe -remO4 - Global Startup: EPSON Status Monitor 3 Environment Check.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV03.EXEO4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exeO9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exeO9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dllO9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Plugin Control) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cabO16 - DPF: {3D03AEAF-38CC-4DB5-9FA1-1C3538B1CA85} (Crystal Reports Print Control 11.0) - https://fbisystem.frontieradjusters.com/crystalreportviewers11/ActiveXControls/PrintControl.cabO16 - DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-31-0.cabO16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cabO18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks 2007\HelpAsyncPluggableProtocol.dllO18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dllO18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLLO22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dllO22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dllO23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exeO23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exeO23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exeO23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\avgwdsvc.exeO23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exeO23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exeO23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exeO23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeO23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exeO23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exeO23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exeO23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exeO23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
--End of file - 13169 bytes
Sorry I don't see any problem
Let me open your question to other experts. Thanks.
Please don't wait, another expert will email you when he has an answer.
Okay, thank you for trying. I will be leaving here for the day but will return at 8:00 in the AM, if anyone else is able to help me, I would greatly appreciate it.
ok, thanks.
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I have not yet received a contact by another expert. Is there anyne that can help me?
Sorry, probably no one has the answer. You can always get your refund at http://ww2.justanswer.com/help/how-can-i-request-refund. Thanks.
Relist: Other.Tech was not able to help me. Can anyone else answer my question?