How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Viet - Computer Tech Your Own Question

Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 26917
Experience:  Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 8 7 Vista XP etc.
30037186
Type Your Computer Question Here...
Viet - Computer Tech is online now
A new question is answered every 9 seconds

I am unable to get access my gmail or google calendar. I started

Customer Question

I am unable to get access my gmail or google calendar. I started having this problem after the AVG updated. I have Windows XP. Other computers that are connected with the same router are working fine, the problem only exists on this computer. Can you help me? This is so frustrating.
Submitted: 3 years ago.
Category: Computer
Expert:  Viet - Computer Tech replied 3 years ago.

Viet - Computer Tech :

Hi,

Viet - Computer Tech :

Please try the following:

Internet Explorer 7


  1. Open Internet Explorer 7.

  2. Click Tools, and then click Delete Browsing History.

  3. In Delete Browsing History, click Delete All.

  4. Click to select the Also delete files and settings stored by add-ons check box, and then click OK.

Internet Explorer 8


  1. Open Internet Explorer 8.

  2. Click Safety, and then click Delete Browsing History.

  3. In Delete Browsing History area, click Delete.

For all Internet explorer version:


  1. Open Internet Explorer.

  2. Click Tools, and then click Internet Options.

  3. Click the Advanced tab.

  4. Under Reset Internet Explorer Settings, click Reset.

Whether it works or not, I suggest to download and install Firefox browser: http://www.mozilla.com/en-US/firefox/. Then open Firefox and go to gmail.com in Firefox and login and check in Firefox. Firefox is faster and more reliable. You can use Firefox to go to any website.

Customer :

This did not correct the problem. The same problem exists with Firefox except that the error message is "the connection was interrupted".
?

Viet - Computer Tech :

That's weird

Viet - Computer Tech :

Can you go to any other website in Firefox like yahoo.com?

Customer :

Yes I can get into yahoo. The only time is with Google

Viet - Computer Tech :

that's strange.

Viet - Computer Tech :

can you go to gmail.com and see the page?

Customer :

I can get to the page gmail.com but when I click on anything I get the message "the connection was interrupted".

Viet - Computer Tech :

hmm,

Viet - Computer Tech :

let's try with Google Chrome

Viet - Computer Tech :

http://www.google.com/chrome

Customer :

?This doesn't work either, now I get the message "SSL connection error unable to make a secure connection to the server. This may be a problem with the server, or it may be requiring a client authentication certificate that you don't have. Error 107 (net::ERR_SSL_PROTOCOL_ERROR): SSL protocol error

Viet - Computer Tech :

hmm, so all websites work except gmail.com.

Customer :

yes and I can't get to the google calendar either

Viet - Computer Tech :

Can you do a system restore?

Viet - Computer Tech :

Click on Start->All programs->accessories->system tools->system restore and restore the computer to any date before this issue has occurred.

Customer :

I have done that also and it doesn't correct the problem

Viet - Computer Tech :

Can you download and install hijack this program in this problem computer:
http://download.cnet.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html?tag=mncol;1

Customer :

I have downloaded this and it is scanning now

Viet - Computer Tech :

then click on Save log near the bottom

Viet - Computer Tech :

then open the log and copy and paste to reply to me

Customer :

It says export report at the bottom, is that what you want me to copy and paste, it is quite long

Viet - Computer Tech :

yes

Customer :

I am still working on getting this report for you but now my computer keeps locking up.

Viet - Computer Tech :

ok, you may have to restart

Customer :

Did you receive that log

Viet - Computer Tech :

No

Viet - Computer Tech :

you have to copy and paste here.

Customer :

<?xml version="1.0" encoding="UTF-8" ?>

- <AROScanLog>

<AROVersion>6.0.793.824</AROVersion>

<ScanningDate>Mon. February 21, 2011. 03:45 PM</ScanningDate>

<TotalRegErrorsFound>197</TotalRegErrorsFound>

<TotalJunkErrorsFound>0</TotalJunkErrorsFound>

<TotalSecErrorsFound>1</TotalSecErrorsFound>

- <Scanning Section="ActiveX and COM">

<Description>ActiveX and COM objects that are based on libraries no longer on your system.</Description>

<ErrorsInThisSection>197 Errors</ErrorsInThisSection>

- <EntryDetails>

<Entry>Microsoft Word 6.0 - 7.0 Picture</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{00020901-0000-0000-C000-000000000046}\DefaultIcon points to the missing DefaultIcon wordicon.exe,1. The associated CLSID can be deleted.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Clip Gallery</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{00021290-0000-0000-C000-000000000046}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Map</Entry>

<Details>The LocalServer32 key HKEY_CLASSES_ROOT\CLSID\{0002CC1F-0000-0000-C000-000000000046}\LocalServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Map</Entry>

<Details>The LocalServer key HKEY_CLASSES_ROOT\CLSID\{0002CC1F-0000-0000-C000-000000000046}\LocalServer for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Equation 3.0</Entry>

<Details>The LocalServer32 key HKEY_CLASSES_ROOT\CLSID\{0002CE02-0000-0000-C000-000000000046}\LocalServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Select Page Range Control Object</Entry>

<Details>The registry contains an entry for the font under HKEY_CLASSES_ROOT\CLSID\{00460182-9E5E-11d5-B7C8-B8269041DD57}\ToolboxBitmap32 that points to the missing file C:\_Storage\_Adobe Work\_Test\9.0\program files\Adobe\Acrobat 9.0\ActiveX\SelectPageRange.ocx,102.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>SoftphonePhoneNumber Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{0101014E-D958-4d10-82A1-9195E2220B66} points to the missing ApplicationID {DFB979A4-3182-475e-9300-1F77BC8CAB8C}.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{01C3D4A0-A701-11D1-8324-00A024CAA292}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{01C3D4A1-A701-11D1-8324-00A024CAA292}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{01C3D4A2-A701-11D1-8324-00A024CAA292}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{01C3D4A3-A701-11D1-8324-00A024CAA292}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{01C3D4A4-A701-11D1-8324-00A024CAA292}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{01C3D4A5-A701-11D1-8324-00A024CAA292}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{01C3D4A6-A701-11D1-8324-00A024CAA292}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{01C3D4A7-A701-11D1-8324-00A024CAA292}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{01C3D4A8-A701-11D1-8324-00A024CAA292}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>SoftphoneDialerWindow Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{0284338F-FDBA-4659-AFB6-7C10E1CDBF7F} points to the missing ApplicationID {DFB979A4-3182-475e-9300-1F77BC8CAB8C}.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>The Main wizard class for the conflict resolver</Entry>

<Details>The LocalServer32 key HKEY_CLASSES_ROOT\CLSID\{058C1509-2201-11D2-BFC1-00805F858323}\LocalServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>WzConflict.sortie</Entry>

<Details>The LocalServer32 key HKEY_CLASSES_ROOT\CLSID\{058C1536-2201-11D2-BFC1-00805F858323}\LocalServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>SpITNProcessor Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{12D73610-A1C9-11D3-BC90-00C04F72DF9F}\TypeLib for this object point to the missing type library {9903F14C-12CE-4c99-9986-2EE3D7D588A8}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>WifiAutoLocate Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{1533E021-C93D-4F99-840C-A73BB6C45126}\TypeLib for this object point to the missing type library {E4ED6470-EC4F-447D-9C90-AA0586A7A643}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Windows Live HW Device</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{1C109E4C-2F30-4EA3-A57A-A290877A2303} points to the missing ApplicationID {47C4DDCF-73DE-4A8C-B3A8-EBCC6DB01FAF}.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>PerfectFit Automation Object (Ver 1.0)</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{1D582140-CCCD-11CE-949A-00608CE82FF5}\InprocServer32 points to the missing InprocServer32 pfauto.dll. The associated CLSID can be deleted.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>PerfectFit Automation Object (Ver 1.0)</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{1D582140-CCCD-11CE-949A-00608CE82FF5}\TypeLib for this object point to the missing type library {1D582143-CCCD-11CE-949A-00608CE82FF5}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>WMPlayer FileLaunch Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{1DD02726-012D-48e7-80E1-BA8E00A20ECB}\TypeLib for this object point to the missing type library {52A41805-2F37-11D3-83EB-00A0C92A2F2D}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>ThirdPartyEapDispatcherAuthenticatorConfig</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{1FF84C3B-1140-4eb6-BE38-4BE618D2E7D6}\InprocServer32 points to the missing InprocServer32 %SystemRoot%\system32\eapa3hst.dll. The associated CLSID can be deleted.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>WMSDK NamespaceFactory Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{203b1eed-db9f-40fb-87bd-1990982017d2}\TypeLib for this object point to the missing type library {4f15a451-b14f-4067-8b78-50e7837148d2}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft NetShow Player</Entry>

<Details>The ToolboxBitmap32 key HKEY_CLASSES_ROOT\CLSID\{2179C5D3-EBFF-11CF-B6FD-00AA00B4E220}\ToolboxBitmap32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Windows Media Player</Entry>

<Details>The LocalServer32 key HKEY_CLASSES_ROOT\CLSID\{22D6F312-B0F6-11D0-94AB-0080C74C7E95}\LocalServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Windows Media Player</Entry>

<Details>The ToolboxBitmap32 key HKEY_CLASSES_ROOT\CLSID\{22D6F312-B0F6-11D0-94AB-0080C74C7E95}\ToolboxBitmap32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Exchange Events</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{2F42C693-C6A4-11D0-93E9-00AA0064D470}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>SpObjectTokenEnum Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{3918D75F-0ACB-41F2-B733-92AA15BCECF6}\TypeLib for this object point to the missing type library {9903F14C-12CE-4C99-9986-2EE3D7D588A8}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft NsPptRex Control</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{4037AE54-C812-11D1-9A88-00A0C9AF2B78}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>{434EFE25-2944-4196-B6EA-22D001F277B2}</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{434EFE25-2944-4196-B6EA-22D001F277B2}\LocalServer32 points to the missing LocalServer32 GoogleDesktopDisplay.exe. The associated CLSID can be deleted.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>WIA Video Preview Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{457A23DF-6F2A-4684-91D0-317FB768D87C}\TypeLib for this object point to the missing type library {179C8845-1F8D-498D-82BB-949CDF2C7236}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>MarshalableTI Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{466D66FA-9616-11D2-9342-0000F875AE17}\TypeLib for this object point to the missing type library {466D66ED-9616-11D2-9342-0000F875AE17}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>RFXInstMgr Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{47f59200-8783-11d2-8343-00a0c945a819}\TypeLib for this object point to the missing type library {47f59201-8783-11d2-8343-00a0c945a819 }. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>MSPID Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{4ECB650F-4630-41D3-AC9A-C8F926FC5907}\TypeLib for this object point to the missing type library {246E5F49-035B-4962-B353-6861193396FB}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft IMAPI Disc Recorder</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{520CCA61-51A5-11D3-9144-00104BA11C5E}\TypeLib for this object point to the missing type library {C49F2184-50A7-11D3-9144-00104BA11C5E}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft IMAPI Disc Master</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{520CCA63-51A5-11D3-9144-00104BA11C5E}\TypeLib for this object point to the missing type library {C49F2184-50A7-11D3-9144-00104BA11C5E}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft IMAPI Disc Stash</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{520CCA65-51A5-11D3-9144-00104BA11C5E}\TypeLib for this object point to the missing type library {C49F2184-50A7-11D3-9144-00104BA11C5E}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft IMAPI Burn Engine</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{520CCA67-51A5-11D3-9144-00104BA11C5E}\TypeLib for this object point to the missing type library {C49F2184-50A7-11D3-9144-00104BA11C5E}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>PageCtrlPageFx Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{54C44D63-75C6-4F8B-A370-B5748DCD4038}\TypeLib for this object point to the missing type library {5CD45683-B281-11D1-8C73-00805F011DD6}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Windows Media SDK HTTP Source Plugin</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{566A2EFF-5651-4020-AC1A-EB48E4571EA3}\TypeLib for this object point to the missing type library {636CCDDF-0D74-11d3-8694-00C04F6890ED}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>PSFactoryBuffer</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{5A8371A3-0C6D-487b-B3C8-46D785C4C940}\InprocServer32 points to the missing InprocServer32 C:\WINDOWS\system32\eapahost.dll. The associated CLSID can be deleted.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>SoftphoneError Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{64D1E083-F63D-4297-85A0-2E4752FFC90F} points to the missing ApplicationID {DFB979A4-3182-475e-9300-1F77BC8CAB8C}.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>LTS Lexicon Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{685879BA-3263-11D3-9C26-00C04F8EF87C}\TypeLib for this object point to the missing type library {410B4FEB-339A-11D2-9602-00C04F8EE628}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Network Connections Tray</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{7007ACCF-3202-11D1-AAD2-00805FC1270E}\DefaultIcon is incomplete. The subkey DefaultIcon was created to indicate the default icon, but no icon has been entered.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Network Common Connections Ui</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{7007ACD1-3202-11D1-AAD2-00805FC1270E}\DefaultIcon is incomplete. The subkey DefaultIcon was created to indicate the default icon, but no icon has been entered.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>SpPhraseBuilder Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{777B6BBD-2FF2-11D3-88FE-00C04F8EF9B5}\TypeLib for this object point to the missing type library {9903F14C-12CE-4c99-9986-2EE3D7D588A8}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>WordPerfect for Windows (OLE Auto Ver 1.0)</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{7CF9B5A0-BDF5-11CE-949A-00608CE82FF5}\InprocServer32 points to the missing InprocServer32 wpauto.dll. The associated CLSID can be deleted.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>WMP Play Folder As Playlist Launcher</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{7D4734E6-047E-41e2-AEAA-E763B4739DC4}\TypeLib for this object point to the missing type library {4B288991-E57A-4400-B6A2-89CE10F9F520}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>RTCIMService Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{83D4679F-B6D7-11D2-BF36-00C04FB90A03}\InprocServer32 points to the missing InprocServer32 C:\Program Files\Messenger\rtcimsp.dll. The associated CLSID can be deleted.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>RTCIMService Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{83D4679F-B6D7-11D2-BF36-00C04FB90A03}\TypeLib for this object point to the missing type library {DCB43485-19FB-4D6D-BB3D-73C7F48D5F00}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>RadioView Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{847B4DF5-4B61-11D2-9BDB-204C4F4F5020}\TypeLib for this object point to the missing type library {39A2C297-4778-11D2-9BDB-204C4F4F5020}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>PPProgressDlg Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{852CA6AC-8FF1-4E51-AD7A-04F8A0E16D1C}\TypeLib for this object point to the missing type library {A9C40E69-B142-4ED2-B9F7-0356C9F7DFB7}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D04-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D05-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D06-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D07-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D08-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D13-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D14-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D15-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D16-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D17-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D18-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D19-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D1A-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D1B-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D1C-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D1D-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D1E-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D1F-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D20-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D22-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D23-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D24-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D25-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D26-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D27-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D28-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D29-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D2A-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D2B-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{85980D2C-9851-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>VideoRenderCtl Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{888D5481-CABB-11D1-8505-00A0C91F9CA0}\TypeLib for this object point to the missing type library {888D5473-CABB-11D1-8505-00A0C91F9CA0}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{8931FAC9-A4C7-11D1-A0FD-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Picture</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{8931FACB-A4C7-11D1-A0FD-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft IMAPI Disc Recorder Enumerator</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{8A03567A-63CB-4BA8-BAF6-52119816D1EF}\TypeLib for this object point to the missing type library {C49F2184-50A7-11D3-9144-00104BA11C5E}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>WMP Burn Audio CD Launcher</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{8DD448E6-C188-4aed-AF92-44956194EB1F}\TypeLib for this object point to the missing type library {4B288991-E57A-4400-B6A2-89CE10F9F520}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>ProgressInfo Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{8DEC65CF-437A-4C3C-9EBF-7B5DEECF5199}\TypeLib for this object point to the missing type library {A9C40E69-B142-4ED2-B9F7-0356C9F7DFB7}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Messenger Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{96F8C0C7-F106-437D-90DC-6C92793246C4}\TypeLib for this object point to the missing type library {661B6BCF-D5E8-42A6-A84D-0950ED57641D}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>MSDTHostCtrl Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{97240642-F896-11D0-B255-006097C68E81}\TypeLib for this object point to the missing type library {97240634-F896-11D0-B255-006097C68E81}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Reconciliation interface ProxyStub Factory</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{99180163-DA16-101A-935C-444553540000}\InprocServer32 points to the missing InprocServer32 recncl.dll. The associated CLSID can be deleted.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft PptNsRex Control</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{9D47D76B-FA6F-11D1-ACC1-00A0C9AF2D2A}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>UserRecord Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{9D9B61F6-9E2B-492A-81B3-AA5A1CCFBC3A}\TypeLib for this object point to the missing type library {9D9B61F0-9E2B-492a-81B3-AA5A1CCFBC3A}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>PSFactoryBuffer</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{9DAA7B9D-CE5B-42CE-B942-32BBC284AC44}\InprocServer32 points to the missing InprocServer32 %SystemRoot%\system32\eapa3hst.dll. The associated CLSID can be deleted.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>SimpleRecordDB 2003 Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{9E14B23B-5D8A-447F-B962-6D6D6897861E}\TypeLib for this object point to the missing type library {9E14B22E-5D8A-447f-B962-6D6D6897861E}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Event Manager</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{A04FABD8-98F7-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Event Manager</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{A04FABD9-98F7-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Event Manager</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{A04FABDA-98F7-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Event Manager</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{A04FABDB-98F7-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Event Manager</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{A04FABDC-98F7-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Event Manager</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{A04FABDD-98F7-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Event Manager</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{A04FABDE-98F7-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Event Manager</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{A04FABDF-98F7-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Event Manager</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{A04FABE1-98F7-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Event Manager</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{A04FABE2-98F7-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Event Manager</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{A04FABE3-98F7-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Picture It! Event Manager</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{A04FABE4-98F7-11D1-A0F4-00C04FB67CF6}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>WhqlObj Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{A0F93E27-F05D-4153-A151-F3720369A4C7}\TypeLib for this object point to the missing type library {273380E8-1438-4B2C-95B0-713284FBC302}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>WIA Logger</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{A1E75357-881A-419E-83E2-BB16DB197C68}\TypeLib for this object point to the missing type library {99F74582-8CF1-11D1-BF92-0060081ED811}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>WIA Device Manager</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{A1F4E726-8CF1-11D1-BF92-0060081ED811}\TypeLib for this object point to the missing type library {99F74582-8CF1-11D1-BF92-0060081ED811}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>{AA0949CF-EC44-4D90-92B0-1ABF471D188C}</Entry>

<Details>The ProgID key HKEY_CLASSES_ROOT\CLSID\{AA0949CF-EC44-4D90-92B0-1ABF471D188C}\ProgID for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Windows Media Network Source Plugin</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{ad763fa6-3b90-41ab-bd44-4f832beee55f}\TypeLib for this object point to the missing type library {1a37cba3-a2ad-48c3-aae2-434623d2f90d}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>NSLiteSession Class</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{B0D12372-6532-11D1-BB8F-0060083178D8}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>ThirdPartyEapDispatcherAuthenticatorRuntime</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{B0E28D63-52F6-4e30-992B-78ECF97268E9}\InprocServer32 points to the missing InprocServer32 %SystemRoot%\system32\eapa3hst.dll. The associated CLSID can be deleted.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>SpGrammarCompiler Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{B1E29D59-A675-11D2-8302-00C04F8EE6C0}\TypeLib for this object point to the missing type library {9903F14C-12CE-4c99-9986-2EE3D7D588A8}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>WMPSkinMngr Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{B2A7FD52-301F-4348-B93A-638C6DE49229}\TypeLib for this object point to the missing type library {4B288991-E57A-4400-B6A2-89CE10F9F520}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>MSAA AccPropServices</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{b5f8350b-0548-48b1-a6ee-88bd00b4a5e7} points to the missing ApplicationID {667524BE-9EC0-4196-91C9-C6ED1F7A899D}.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>MSAA AccPropServices</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{b5f8350b-0548-48b1-a6ee-88bd00b4a5e7}\TypeLib for this object point to the missing type library {54559DA5-7D94-42C6-B8F1-E3910737BBF1}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Windows Live Logical Device</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{B9F1D9B8-1DA6-4F17-962F-69EC82EA2704} points to the missing ApplicationID {83C4609B-7A93-4496-B467-21A906DCD9D0}.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>WMPlayer NowPlayingCntr Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{CC3D0210-9655-11d3-BA86-0000F80855E6}\TypeLib for this object point to the missing type library {52A41805-2F37-11D3-83EB-00A0C92A2F2D}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>WMP Play As Playlist Launcher</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{CE3FB1D1-02AE-4a5f-A6E9-D9F1B4073E6C}\TypeLib for this object point to the missing type library {4B288991-E57A-4400-B6A2-89CE10F9F520}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>PaperPort File Reader Component Object</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{D007D5A0-7B32-11D0-B0CB-080009B453D5}\TypeLib for this object point to the missing type library {D007D5A1-7B32-11D0-B0CB-080009B453D5}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>WMPlayer MediaControlsCntr Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{D058BFC5-55D4-11D3-9A62-00C04F8EFB70}\TypeLib for this object point to the missing type library {52A41805-2F37-11D3-83EB-00A0C92A2F2D}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>WMPlayer TaskSelectionCntr Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{D058BFC9-55D4-11D3-9A62-00C04F8EFB70}\TypeLib for this object point to the missing type library {52A41805-2F37-11D3-83EB-00A0C92A2F2D}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>WIA FileSystem USD</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{D2923B86-15F1-46FF-A19A-DE825F919576}\ShellEx\ContextMenuHandlers\{b6c280f7-0f07-11d3-94c7-00805f6596d2} points to the missing CLSID HKEY_CLASSES_ROOT\CLSID\{b6c280f7-0f07-11d3-94c7-00805f6596d2}.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>ParseManager Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{D771EA70-B0B6-40F2-8949-0823638A13D0}\TypeLib for this object point to the missing type library {CE01E165-B228-4E12-8F87-FD4575006B74}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>PaperPort Page View Control</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{D8140603-C108-460D-BFE1-554C8EB58DAE}\TypeLib for this object point to the missing type library {5CD45683-B281-11D1-8C73-00805F011DD6}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>SpDataKey Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{D9F6EE60-58C9-458B-88E1-2F908FD7F87C}\TypeLib for this object point to the missing type library {9903F14C-12CE-4C99-9986-2EE3D7D588A8}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>SpGramCompBackEnd Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{DA93E903-C843-11D2-A084-00C04F8EF9B5}\TypeLib for this object point to the missing type library {9903F14C-12CE-4c99-9986-2EE3D7D588A8}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>PSFactoryBuffer</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{DC81C0CF-7800-11D1-BBAD-0060083178D8}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Windows Media SDK MMS Source Plugin</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{DCF6C8B2-F6C0-461b-82DA-35945EADF54A}\TypeLib for this object point to the missing type library {39AAF44F-1256-11d3-869A-00C04F6890ED}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Silverlight</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{DFEAF541-F3E1-4c24-ACAC-99C30715084A} points to the missing ApplicationID {83B900D2-51E8-4B67-BD75-643C8F14BBD8}.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>QBAddInManager Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{E01B917A-9C8B-41F2-923A-89304A830D1C}\TypeLib for this object point to the missing type library {EFD6A33A-58F2-4038-B3C6-7F2327A60E90}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>MS Organization Chart 2.0</Entry>

<Details>The LocalServer key HKEY_CLASSES_ROOT\CLSID\{E4C18D40-1CD5-101C-B325-00AA001F3168}\LocalServer for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Web Page Wizard</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{E5670E37-0D2F-11D2-9E65-00A0C904DD32}\TypeLib for this object point to the missing type library {E5670E31-0D2F-11D2-9E65-00A0C904DD32}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Messenger Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} points to the missing ApplicationID {E5D12C42-7B4F-11D3-B5C9-0050045C3C96}.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Yahoo! VU Meter</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{EB54205E-BF1F-11D3-87A8-009027A35D73}\TypeLib for this object point to the missing type library {EB542051-BF1F-11D3-87A8-009027A35D73}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>{EB92482B-C846-4B32-A5B8-5C1B4553C1CA}</Entry>

<Details>The ProgID key HKEY_CLASSES_ROOT\CLSID\{EB92482B-C846-4B32-A5B8-5C1B4553C1CA}\ProgID for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Yahoo! Audio Slider</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{EC1831E0-C231-11D3-87A8-009027A35D73}\TypeLib for this object point to the missing type library {EC1831D2-C231-11D3-87A8-009027A35D73}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Snapshot Viewer Control 9.0</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{F0E42D60-368C-11D0-AD81-00A0C90DC8D9}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>WMP Add To Playlist Launcher</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{F1B9284F-E9DC-4e68-9D7E-42362A59F0FD}\TypeLib for this object point to the missing type library {4B288991-E57A-4400-B6A2-89CE10F9F520}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Snapshot Viewer General Property Page Object</Entry>

<Details>The InprocServer32 key HKEY_CLASSES_ROOT\CLSID\{F2175210-368C-11D0-AD81-00A0C90DC8D9}\InprocServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>SoftphonePhoneContact Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{F4D926F0-E589-450f-B33B-8A14555E1330} points to the missing ApplicationID {DFB979A4-3182-475e-9300-1F77BC8CAB8C}.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Snapshot File</Entry>

<Details>The LocalServer32 key HKEY_CLASSES_ROOT\CLSID\{FACB5ED2-7F99-11D0-ADE2-00A0C90DC8D9}\LocalServer32 for this object contains no data. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Windows Media SDK MSB Source Plugin</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{FB74F625-7D25-4455-B840-7B870B5B9322}\TypeLib for this object point to the missing type library {39AAF451-1256-11d3-869A-00C04F6890ED}. This subkey can be deleted for this object.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>SoftphoneDialer Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{FBE342DA-FCD4-49d8-A14E-AFA1F5CC4A85} points to the missing ApplicationID {DFB979A4-3182-475e-9300-1F77BC8CAB8C}.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>RImageMgr Class</Entry>

<Details>The key HKEY_CLASSES_ROOT\CLSID\{FBEF812C-294F-4714-8154-56BA7BA6C2BB} points to the missing ApplicationID {5D3E5E51-4337-40C5-AFD4-02DC11434C45}.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>WlcUI.dll</Entry>

<Details>The key HKEY_CLASSES_ROOT\AppID\WlcUI.dll points to the missing ApplicationID {DFB979A4-3182-475e-9300-1F77BC8CAB8C}.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>OLE Automation</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{00020430-0000-0000-C000-000000000046}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Visual Basic For Applications</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{000204EF-0000-0000-C000-000000000046}\6.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Ref Edit Control</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{00024517-0000-0000-C000-000000000046}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>SupportSoft SmartIssue Type Library</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{01010E01-5E80-11D8-9E86-0007E96C65AE}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>tgctlsr 1.0 Type Library</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{01012100-5E80-11D8-9E86-0007E96C65AE}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>sprtctlbr 1.0 Type Library</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{010122A7-5E80-11D8-9E86-0007E96C65AE}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>sprtctlwmi 1.0 Type Library</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{01013600-5E80-11D8-9E86-0007E96C65AE}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>sdcctlss 1.0 Type Library</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{01117B01-3E00-11D2-8470-0060089874ED}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>SupportSoft RemoteControl - 1.0 Type Library</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{01118F01-3E00-11D2-8470-0060089874ED}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>sprtctlln 1.0 Type Library</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{01119401-3E00-11D2-8470-0060089874ED}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft ActiveX Plugin</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{06DD38D0-D187-11CF-A80D-00C04FD74AD8}\1.0\0\win32 for this type library points to the missing file C:\WINDOWS\System32\plugin.ocx. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>RPShellExtension 1.0 Type Library</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{0E8D6857-879D-41E5-8B2F-2A75FE76E4AD}\1.0\HELPDIR for this type library points to the missing folder c:\program files\real\realplayer\converter\RCAPlugins\. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Marquee OLE Control module</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{250770F0-6AF2-11CF-A915-008029E31FCD}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>yacscom 1.0 Type Library</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{2B323CCC-50E3-11D3-9466-00A0C9700498}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>PhotoShare 1.0 Type Library</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{2C5D34C5-99DE-4F84-95BE-2F18DC3BE4AB}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>LeadFileReader 1.0 Type Library</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{3F2375DB-B21D-4094-A850-D1A981C2B875}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>NodeMgr 1.0 Type Library</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{43136EB0-D36C-11CF-ADBC-00AA00A80033}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>PPScanSt 1.0 Type Library</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{4709BC6B-F457-4E7D-92D6-4CC3D226AB2E}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Internet Transfer Control 6.0</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{48E59290-9880-11CF-9754-00AA00C00908}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>PPPageControl ActiveX Control module</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{4C8904FB-BB89-4320-A88D-6243150196FC}\1.1\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Forms 2.0 Object Library</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{5BA70411-EDF2-4E08-98BA-D29E2D9DA886}\2.0\0\win32 for this type library points to the missing file C:\DOCUME~1\Carol\LOCALS~1\Temp\VBE\MSForms.exd. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Data Formatting Object Library</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{6B263850-900B-11D0-9484-00A0C91110ED}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>ZeonPDFFileRW 1.0 Type Library</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{6EBD5335-B996-4ABC-B8BE-C846ED8FF211}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>ORG10SVR 1.0 Type Library</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{787A1521-75B9-11CF-980D-444553540000}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>yacsui 1.0 Type Library</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{7D1E9C3C-BD6A-11D3-87A8-009027A35D73}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>ORG21SVR 1.0 Type Library</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{88738461-8CA8-11CF-980D-444553540000}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Forms 2.0 Object Library</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{8C87F918-D5A1-4C5B-8F9B-011FFD18F79E}\2.0\0\win32 for this type library points to the missing file C:\DOCUME~1\Carol\LOCALS~1\Temp\Excel8.0\MSForms.exd. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft SQL Parser Object Library 1.0</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{8F6C7660-E8A1-11D0-B9B3-2A92D0000000}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>PreferenceHelper 1.0 Type Library</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{9924F593-D97D-4FC3-BAE1-E2FB7D646F10}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>ProductDemoActiveX 1.0 Type Library</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{9C44434E-E7D0-4261-AE67-0ED83365981A}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Yahoo! Webcam Viewer 1.0 Type Library</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{9D392231-AE8E-11D4-8FD3-00D0B7730277}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>YahooAUService 1.0 Type Library</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{9F5C5784-A417-472C-81F6-336A2981B26E}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>MSTTSFrontendENU 2.0 Type Library</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{A7201431-623E-44A7-A85C-D13AFC0F6AA6}\2.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Add-In Designer</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{AC0714F2-3D04-11D1-AE7D-00A0C90F26F4}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Office Server Extensions 1.0 Object Library</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{AC958DF8-9368-11D1-95AB-00A0C90DCA5B}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>YPagerChecker 1.0 Type Library</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{B2865C5C-9F6D-4D28-B600-0BD6E15952C1}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft Multimedia Control 6.0 (SP3)</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{C1A8AF28-1257-101B-8FB0-0020AF039CA3}\1.1\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Yahoo! Messenger TypeLib</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{C6B279A3-D11F-41FB-9EA7-233B2938A7DC}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>protector_dllLib</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{C7CB459A-7261-4AE6-A87A-17041EE98A40}\16.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Yahoo! Webcam Upload 1.0 Type Library</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{DCE2F8A1-A520-11D4-8FD0-00D0B7730277}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>WMI ADSI Extension Type Library</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{E503D000-5C7F-11D2-8B74-00104B2AFB41}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>ypager 1.0 Type Library</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{E5D12C41-7B4F-11D3-B5C9-0050045C3C96}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>QBPreferences 12.0 Type Library</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{F3F96011-91EB-44CE-8088-AE4AE19D30A1}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>Microsoft XML, v4.0</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{F5078F18-C551-11D3-89B9-0000F81FE221}\4.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

- <EntryDetails>

<Entry>MaxReaderWriter 1.0 Type Library</Entry>

<Details>The key HKEY_CLASSES_ROOT\TypeLib\{F5AB1520-207D-44CB-8A8F-F483F885553E}\1.0\HELPDIR for this type library serves to indicate a help directory, but contains no data. This subkey can be deleted for this type library.</Details>

</EntryDetails>

</Scanning>

- <Scanning Section="Firewall">

<Description>Displays the current status of installed Firewall software to help protect your computer from the attack of hackers and unwanted intrusions.</Description>

<ErrorsInThisSection>1 Error</ErrorsInThisSection>

- <EntryDetails>

<Entry />

<Details>There is no Firewall product installed on your system.</Details>

</EntryDetails>

</Scanning>

</AROScanLog>

Customer :

Did you get it now?

Viet - Computer Tech :

I think you've installed the incorrectly program

Viet - Computer Tech :

Please click below, then click on Download Now,
http://download.cnet.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html?tag=mncol;1

Viet - Computer Tech :

Then install, then open the installed HijackThis program, then click on Do a system scan only. Then click on Save log.

Customer :

For some reason now I can not download from that site, it says Hijack This appears to have been started from a temporary folder. Since temp folders tend to be emptied regularly it's wise to copy HijaceThis.exe to a folder of its own, for instance C:ProgramFiles\JijackThis. This way any backups that will be made of fixed items won't be lost. Please quit HijackThis and copy it to a separate folder first before fixing any items. I'm not sure how to do that

Viet - Computer Tech :

Please go to C:\ProgramFiles\HijackThis and see if you can run hijackthis.

Customer :

in C:Program File there is no folder called HijackThis

Viet - Computer Tech :

How about from the Desktop?

Viet - Computer Tech :

Or click http://free.antivirus.com/hijackthis/ to download and reinstall again.

Customer :

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:32:59 PM, on 2/21/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Program Files\CyberLink\Shared files\RichVideo.exe
C:\Program Files\AVG\AVG10\avgam.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\VIA\VIAudioi\HDADeck\HDeck.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\CyberLink\Power2Go\CLMLSvc.exe
C:\Program Files\CyberLink\PowerDVD8\PDVD8Serv.exe
C:\Program Files\lg_fwupdate\fwupdate.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\program files\real\realplayer\update\realsched.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Outlook Express\msimn.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\WINDOWS\system32\notepad.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
O2 - BHO: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
O2 - BHO: TranslatorBar 3.2 Toolbar - {c55f5517-246e-4426-b745-ee25b08eb8b4} - C:\Program Files\TranslatorBar_3.2\tbTran.dll
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: TranslatorBar 3.2 Toolbar - {c55f5517-246e-4426-b745-ee25b08eb8b4} - C:\Program Files\TranslatorBar_3.2\tbTran.dll
O3 - Toolbar: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: Sammsoft Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O4 - HKLM\..\Run: [HDAudDeck] C:\Program Files\VIA\VIAudioi\HDADeck\HDeck.exe 1
O4 - HKLM\..\Run: [ASUS Update Checker] C:\Program Files\ASUS\ASUSUpdate\UpdateChecker\UpdateChecker.exe
O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [CLMLServer] "C:\Program Files\CyberLink\Power2Go\CLMLSvc.exe"
O4 - HKLM\..\Run: [UpdateP2GoShortCut] "C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
O4 - HKLM\..\Run: [RemoteControl8] "C:\Program Files\CyberLink\PowerDVD8\PDVD8Serv.exe"
O4 - HKLM\..\Run: [PDVD8LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD8\Language\Language.exe"
O4 - HKLM\..\Run: [UpdatePPShortCut] "C:\Program Files\CyberLink\PowerProducer\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\PowerProducer" UpdateWithCreateOnce "Software\CyberLink\PowerProducer\5.0"
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" UpdateWithCreateOnce "Software\CyberLink\YouCam\2.0"
O4 - HKLM\..\Run: [LGODDFU] "C:\Program Files\lg_fwupdate\fwupdate.exe" blrun
O4 - HKLM\..\Run: [UpdatePSTShortCut] "C:\Program Files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\program files\real\realplayer\update\realsched.exe" -osboot
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] "C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe"
O4 - HKLM\..\Run: [IndexSearch] "C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe"
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG10\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\PROGRA~1\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Carol\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [AROReminder] C:\Program Files\ARO 2011\ARO.exe -rem
O4 - Global Startup: EPSON Status Monitor 3 Environment Check.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV03.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Plugin Control) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
O16 - DPF: {3D03AEAF-38CC-4DB5-9FA1-1C3538B1CA85} (Crystal Reports Print Control 11.0) - https://fbisystem.frontieradjusters.com/crystalreportviewers11/ActiveXControls/PrintControl.cab
O16 - DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-31-0.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O18 - Protocol: intu-help-qb1 - {9B0F96C7-2E4B-433E-ABF3-043BA1B54AE3} - C:\Program Files\Intuit\QuickBooks 2007\HelpAsyncPluggableProtocol.dll
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll
O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\avgwdsvc.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 13169 bytes

Viet - Computer Tech :

Sorry I don't see any problem

Viet - Computer Tech :

Let me open your question to other experts. Thanks.

Viet - Computer Tech :

Please don't wait, another expert will email you when he has an answer.

Customer :

Okay, thank you for trying. I will be leaving here for the day but will return at 8:00 in the AM, if anyone else is able to help me, I would greatly appreciate it.

Viet - Computer Tech :

ok, thanks.

Expert:  Viet - Computer Tech replied 3 years ago.
What Happens Now?

Your chat has ended, but you can still work with your Expert to get an answer to your question if you have not yet received one.

Come back to this page at any time to see additional information from your Expert.  You will also receive an email when your question is updated.  If you want to send a message to your Expert, use the box below.

If you have already received a satisfactory answer to your question, click the Accept button above.  Experts are credited for each accepted answer they provide.
Customer: replied 3 years ago.
I have not yet received a contact by another expert. Is there anyne that can help me?
Expert:  Viet - Computer Tech replied 3 years ago.
Sorry, probably no one has the answer. You can always get your refund at http://ww2.justanswer.com/help/how-can-i-request-refund. Thanks.
Customer: replied 3 years ago.
Relist: Other.
Tech was not able to help me. Can anyone else answer my question?

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
< Last | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you! RP Austin, TX
  • Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill Bill M. Schenectady, New York
  • The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you! Frank Canada
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
 
 
 

Meet The Experts:

 
 
 
  • Andy

    Computer Consultant

    Satisfied Customers:

    5311
    11yr exp, Comp Engg, Internet expert, Web developer, SEO
< Last | Next >
  • http://ww2.justanswer.com/uploads/EN/Engineer1010/2012-6-9_132423_jaj12a.64x64.jpg Andy's Avatar

    Andy

    Computer Consultant

    Satisfied Customers:

    5311
    11yr exp, Comp Engg, Internet expert, Web developer, SEO
  • http://ww2.justanswer.com/uploads/BA/barrenrock/2011-10-19_215925_JamesJAFinal.64x64.jpg James's Avatar

    James

    Sr. Computer Support Expert

    Satisfied Customers:

    8376
    20 years of experience building, fixing and servicing PCs and operating systems.
  • http://ww2.justanswer.com/uploads/zeyank/2009-09-26_154244_P8110079.png Ryan H.'s Avatar

    Ryan H.

    Computer Support Specialist

    Satisfied Customers:

    1741
    A+ Certified Technician - 10 Years experience working with all types of computer systems.
  • http://ww2.justanswer.com/uploads/JA/jadedangel57/2011-11-8_193134_janenewsm.64x64.jpg Jane Lefler's Avatar

    Jane Lefler

    Sr Prog Analyst / Technician

    Satisfied Customers:

    0
    Computer Programmer / Technician/ Consultant 16+ years
  • http://ww2.justanswer.com/uploads/RO/robmpreston/2013-9-23_233814_mijiFZm.64x64.jpg RPI Solutions's Avatar

    RPI Solutions

    Support Specialist

    Satisfied Customers:

    3476
    5+ Years in IT, BS in Computer Science
  • http://ww2.justanswer.com/uploads/BA/barunrath/2012-7-5_201954_Profilepic2.64x64.jpg B. Rath's Avatar

    B. Rath

    Computer Support Specialist

    Satisfied Customers:

    8671
    Certified Computer/Networking Support Specialist.
  • http://ww2.justanswer.com/uploads/FS/fszcze/2012-6-18_181848_500test.64x64.jpg Frederick S.'s Avatar

    Frederick S.

    Computer Specialist

    Satisfied Customers:

    7240
    Computer technician and founder of a home PC repair company.
 
 
 

Related Computer Questions

Chat Now With A Tech Support Specialist
Viet - Computer Tech
Viet - Computer Tech
Tech Support Specialist
26917 Satisfied Customers
Ten years of computer support. Microsoft MCP & CompTIA A+ certifications. Windows 8 7 Vista XP etc.