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Jason Jones
Jason Jones, Computer Expert
Category: Computer
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Experience:  Over 10 years of professional experience.
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my computer is turned on, my monitor is very dim, have tried

Resolved Question:

my computer is turned on, my monitor is very dim, have tried switching monitors, cables and restarting computer, would it be an internal computer problem.
Submitted: 5 years ago.
Category: Computer
Expert:  Jason Jones replied 5 years ago.

Computer Extraordinaire :

Greetings,

This can be fixed by resetting your video card's software settings.

Computer Extraordinaire :

- Click Start Button
- Click Run
- Type: devmgmt.msc
- Hit Enter
- Click the plus sign next to Display Adapters

What is listed under "Display Adapters"?

Computer Extraordinaire :

In short, you will be opening the video card's configuration application, going to it's control panel > Display > Color settings, then setting it back to default settings.

Computer Extraordinaire :

If you have an Nvidia card, you will use the Nvidia application (icon near the clock)
If you have an ATI card, you will use the ATI application (icon near the clock)

Customer:

my computer screen is so dim I cant use any of those answers

Computer Extraordinaire :

Oh ok

Computer Extraordinaire :

Are you on the problem computer now?

Customer:

I will try standby

Computer Extraordinaire :

Thank you

Customer:

yes, this is my laptop i am chatting with. the font is so big its hard to seewhat im doing

Customer:

my desktop is the problem

Computer Extraordinaire :

Is the problem computer a desktop or laptop?

Computer Extraordinaire :

ok

Computer Extraordinaire :

Were you able to complete those steps on the Desktop?

Customer:

desktop

Computer Extraordinaire :

Were you able to complete those steps on the Desktop?


Customer:

no not yet,

Customer:

i have an xp

Computer Extraordinaire :

Ok

Computer Extraordinaire :

Please, perform the steps.

Customer:

una

Computer Extraordinaire :

Una?

Customer:

Cant see good enough to see run function

Customer:

ok I m in

Customer:

nvidia geforce 6150

Computer Extraordinaire :

Ok great

Computer Extraordinaire :

Double click the Nvidia icon near the clock.
- Choose Control Panel > Display > Color settings, then setting it back to default settings.

Customer:

it is not by the clock

Computer Extraordinaire :

Ok

Customer:

the picture is so dim almost impossible to read anything

Computer Extraordinaire :

- Click the Start button > Settings > Control Panel
- Double click the Nvidia icon

Computer Extraordinaire :

Did you find that?

Customer:

it saya the device is working properly

Customer:

yes

Computer Extraordinaire :

Ok good

Computer Extraordinaire :

Open the Nvidia program and - Choose Control Panel > Display > Color settings, then setting it back to default settings.

Customer:

unable to set default setting almost impossible to read

Customer:

still trying

Computer Extraordinaire :

Ok

Computer Extraordinaire :

Here is another option:
- Turn the computer off
- Turn the computer on
- Start pressing the F8 key on the top of the keyboard
- At the Boot menu, choose ENABLE VGA MODE
- Hit the Enter key three times


When it reboots it will be brighter, but in VGA mode. This will allow you to make the changes that I specified, then you can reboot into normal moade.

Computer Extraordinaire :

*mode

Computer Extraordinaire :

Please, perform those steps

Computer Extraordinaire :

I will be standing by.

Customer:

ok will do, standby

Computer Extraordinaire :

Thank you

Customer:

my monitor doesn.t even come on now. no signal input.

Computer Extraordinaire :

Were you able to turn it off, on, then boot into vga mode?

Computer Extraordinaire :

It appears that your video card is going bad or it was knocked loose in the system.

Computer Extraordinaire :

When you first turn the computer on, before windows even loads, is it also very dark?

Customer:

no, not getting any signal at all to monitor, computer isnt booting up now as well

Computer Extraordinaire :

- Unplug the power to the desktop
- Unplug ALL cables
- Open the desktop
- Remove the video card
- Put the video card back
- Plug only the video, keyboard, mouse, and power cables in.
- Plug in the power and turn it on
- If that does not solve your problem, then you will need to replace the video card.

Customer:

ok this may take a while

Computer Extraordinaire :

Ok, I will stand by.

PLEASE, udpate me once you have finished this.

I will wait here for you.

Customer:

thank you

Customer:

no joy, I hope my mother board isn't gone as well, it doesnt seem like the hard drive is spinning up as well now.

Computer Extraordinaire :

hello

Computer Extraordinaire :

It appears that you may have a problem with the power supply as well.

Customer:

what do you think would be the fixes before i bring it in

Computer Extraordinaire :

It is hard to say.

Computer Extraordinaire :

I am leaning towards a problem with the video card or the power supply.

Computer Extraordinaire :

Those would be the first two things I check.

Computer Extraordinaire :

Is there anything else I can be of assistance with?

Computer Extraordinaire :

You may click the Accept button now and leave any feedback for me that you feel is appropriate.

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