Hello. Lets try to Repair It..

1) Turn on the computer

2) Start tapping/pressing F8 until you see Advanced Options Menu

3) Select Repair Your Computer and press enter

4) Click Next

5) Click Startup Repair

6) Restart your computer when complete to see if that fixed it.

Windows Vista/7 Startup Repair (GUIDE)

http://www.bleepingcomputer.com/tutorials/tutorial148.html

If that did not work, try a system restore.

1) Turn on the computer

2) Start tapping/pressing F8 until you see Advanced Options Menu

3) Select Repair Your Computer and press enter

4) Click Next

5) Click System Restore

6) Restart your computer when complete to see if that fixed it.

Windows Vista/7 System Restore (GUIDE)

http://www.bleepingcomputer.com/tutorials/tutorial142.html

BEST OF LUCK!
GOD BLESS!

:)

This must be timed just right...

1) Turn on the laptop

2) You see the Dell Logo

3) Press/Tap F8, F8, F8, F8 (wait 4 seconds) F8, F8 ,F8, F8 (repeat)

If that still does not take you to the repair option, another way is to turn on the laptop and after you see the dell boot screen, if you see the windows boot screen with the flying orbs, Press and Hold the power button in to shut if off the hard way. You may need to do this 3 - 5 times before it will say windows was not shut down properly, choose startup repair (recommended)...

Hope that works!

Thanks! Go ahead and run the Diagnostics Test using F12. Perform a Full Scan and let me know if any error codes come back.

:)

No, thats ok you can close it. So that means your hard drive is not the issue either which is a good thing. Sadly, you will need to re-install Windows, and since the F8 is not working that means we cant access its Recovery Options.

You will need to call DELL to order the Recovery Disc, dont worry its Free. After you get that Disc, please follow my EXACT instructions below if you do not want to lose any of your data.

----------------------------------------------------------------------------------------------------------------------

So that no data is lost, I need you to follow my instructions exactly...

Windows 7 (Guide) with step by step pictures/instructions...

http://www.blackviper.com/Articles/OS/Install_7/install_7a.htm

1) Turn on the computer

2) Start tapping/pressing F12 to get Boot Menu Options (if you have this option)

3) Insert Windows 7 DVD

4) Select DVD/CD-ROM and press enter

5) Press any key to start the installation

Now, when you get to the point where it tells you to choose the disk, (Step 8 & 9)...

http://www.blackviper.com/Articles/OS/Install_7/images/image2_3.html

&

http://www.blackviper.com/Articles/OS/Install_7/images/image2_4.html

(DO NOT) delete or format the drivers. Simply click on NEXT and it will pop up a message talking about a folder called Windows.Old where the old OS and Files will be backed up to. When you get back on the destkop, this is how you get your PERSONAL FILES back and you can simply right-click and CUT/PASTE these files back to where they belong.

1) Click Start

2) Open Computer

3) Open C Drive

4) Open Windows.Old

5) Open Users

6) Open your user profile and here are all your files

NOTE: When your finished moving your data back over to the new desktop, you will need to DELETE the Windows.Old folder as its wasted disk space as 10GB or more!

BEST OF LUCK!

GOD BLESS!

:)

Your Welcome!