I tried all three methods you suggested to download and in all cases clicking download did not get me to the next level. I have 9.1 Aol now. Is it possible you cannot download
9.6 unless you have later AOL version? What is next?
Thank you for trying to help. Since I was getting nowhere, I went to system restore and restored to an earlier date. This solved the email printing problem for me.
I wont need any further assistance at this time for this issue.
Received a message from your company asking me to accept your answer to my problem so payment can be made. Please remember that my problem was not solved by your advice, but rather my efforts. For this reason, i dont think payment is justified.
I have used your company's services in the past and gladly approved payment when i was able to resolve the issue using your advice.
Please update your records to reflect no payment to be forthcoming.