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Anthony Brewster
Anthony Brewster, Consultant
Category: Computer
Satisfied Customers: 5365
Experience:  MICROSOFT PC SAFETY, WINDOWS LIVE ONECARE, WINDOWS GENUINE, & I.T. SPECIALIST
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Hi. My Toshiba Satellite L305-S5875 crashed and wont boot

Resolved Question:

Hi. My Toshiba Satellite L305-S5875 crashed and won't boot up. I've tried all of the onboard options but windows won't repair or load. I'm running Windows Vista. Thanks in advance for your help!

Bruce
Submitted: 3 years ago.
Category: Computer
Expert:  Anthony Brewster replied 3 years ago.
Hello, if you tried the Windows Repair & System Restore and that does not fix the problem, you will have to re-install Windows back to Factory Settings or get a copy of Windows 7 to upgrade this laptop so you can keep your data. Please let me know what you want to do....
Customer: replied 3 years ago.
This computer didn't come with a disc for windows or recovery. It's supposed to be on a partitioned section on the hard drive. How do I access that...or am I forced to spring for a Windows 7 upgrade?
Expert:  Anthony Brewster replied 3 years ago.

It did not come with Recovery Disc because you are suppose to create your own. It does come with a Built-In Recovery Partition. This is how you put your computer back to Factory Settings for Vista/7...

 


1) Shut down the computer.


2) Turn on the computer

 

3) Start tapping/pressing F8 until you see Advanced Options Menu

 

4) Select Repair Your Computer


5) Choose your country and click OK


6) On the "System Recovery Options Screen" click "Toshiba Recovery Wizard/Restore Application" which is the last option.


7) Follow the on-screen instructions


8) When prompted, click on "Full Factory Recovery"


9) "Next"


10) Click "Yes"


11) You will notice for a while it seems like nothing is happening, give it some time.


12) After some minutes, recovery will complete and you click "Finish"

 

NOTE: If that does not work, please press and hold the 0 number key, and turn on the laptop and when you hear it making beeping sounds, release the 0 key and the recovery should start.

 

 

Helpful Links...

 

http://laptopforums.toshiba.com/t5/System-Recovery-and-Recovery/Laptop-Toshiba-Recovery-Questions/m-p/61629

 


OR

 

 

http://209.167.114.38/support/TechSupport/troubleshooting/Vista/bluescreen/SystemRecoveryOptions.JPG

 

 

Using DVD Set

 

1) Turn on the computer

2) Start tapping/pressing F12 for Boot Menu Options (Might be ESC key)

3) Select DVD/CD-ROM and press enter

4) Follow Instructions

 

 

BIOS Settings

 

1) Turn on the computer

2) Start tapping/pressing F2 (Might be F1/ESC key)

3) Change Boot Sequence to DVD/CD-ROM First

4) Save/Exit

 

 


NOTE: To ORDER the RECOVERY Disc, call Toshiba...

 

 

Toshiba: 1-800-457-7777

 


----------------------------------------TOSHIBA DISC CREATOR--------------------------------------

 

Creating Recovery Disc

 

http://www.ehow.com/how_5912263_create-vista-recovery-disc-cd.html

 

 

Using Recovery Disc

 

http://www.ehow.com/how_5531573_restore-windows-toshiba-laptop-computer.html

 

 

BEST OF LUCK!
GOD BLESS!

 


:)

Anthony Brewster, Consultant
Category: Computer
Satisfied Customers: 5365
Experience: MICROSOFT PC SAFETY, WINDOWS LIVE ONECARE, WINDOWS GENUINE, & I.T. SPECIALIST
Anthony Brewster and 8 other Computer Specialists are ready to help you
Customer: replied 3 years ago.

Anthony,

 

While your information wasn't helpful in rectifying my issue, (I had tried all of your suggestions prior to contacting you), I believe it's only fair to pay you for your time. Thanks for the effort!

 

Bruce

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