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Michael Hannigan
Michael Hannigan, Information Systems Manager
Category: Computer
Satisfied Customers: 11120
Experience:  25 Years Experience in Field. MCSE, ICCP, CNE, Greenbelt
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I have a Comdial Impact phone, with 4 lines. I cannot get

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I have a Comdial Impact phone, with 4 lines. I cannot get the lines to ring. What do I do?

Hello. I can assist you with your question.


  1. Press optionS
  2. NEXT (twice)
  3. RING
  4. Then UP or DOWN to choose a ring tone
  5. Press SPEAKER to set.

This should set the ringtone on that phone.


To set the default volume:

Ringer Volume -
While your extension is idle, press the VOLUME UP or DOWN button to adjust. There are 4 levels, and depending on programming, there may be a ringer off level as well.


There is a great quick reference for that phone at the following link:


Customer: replied 5 years ago.

I don't know what you mean by optionS, NEXT and RING. Where do you find these options?



Do you have the model number of the handset? I can be more precise if you can provide that. Thank you.

Customer: replied 5 years ago.
Impact SCS 8312S.

OK. Thank you. XXXXX have done is upload the user guide for that phone for you so you will have it for future reference. You can download it here:


Each of those is a button. There are interactive buttons at the top of the phone that change on the display depending on what you are doing.


This also includes a diagram of your phone with all the buttons labeled. The options button should be at the top.

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