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Bryan
Bryan, Computer Support Specialist
Category: Computer
Satisfied Customers: 11640
Experience:  8+ years of professional support for tech-related issues, including computers, email and software.
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I cannot log into Skype because it says that I am already logged

Resolved Question:

I cannot log into Skype because it says that I am already logged in on this computer. I only use Skype on this computer. It suggests that I sign out and start again. I don't know how to sign out. No options for signing out appear.
Submitted: 6 years ago.
Category: Computer
Expert:  Bryan replied 6 years ago.
Hi, and thanks for using JustAnswer.

Please open up the Skype window first, then click on the 'Skype' tab at the top. Click on 'Log out'; this will log out of the current Skype account, and let you login to your account once again.

Keep me posted.

Regards
Bryan and 10 other Computer Specialists are ready to help you
Customer: replied 6 years ago.
I can't get to the Skype window.
Expert:  Bryan replied 6 years ago.
Do you see a Skype icon present in the system tray present at the bottom right corner of your screen?

Regards
Customer: replied 6 years ago.
Yes, it is gray, saying that I am not logged in. But when I click on my desktop trying to get in, it says I can't because I am logged in. What gives?
Expert:  Bryan replied 6 years ago.
Okay, now, please press Ctrl + Alt + Del in order to bring up the Task Manager, then click on the Processes tab. How many 'Skype.exe' processes are listed there?

Regards
Customer: replied 6 years ago.
Long list there. Under Skype.exe line I see 145,536 K
Expert:  Bryan replied 6 years ago.
Okay, please select it first, then click on the 'End Task' button. Re-open Skype thereafter, and let me know how you get on.

Regards
Customer: replied 6 years ago.
ok. will do. contact me again so I can accept answer-- provided it works
Expert:  Bryan replied 6 years ago.
Sure, let me know.

Regards

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