How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask APARAJITA Your Own Question

APARAJITA, IT Specialist
Category: Computer
Satisfied Customers: 245
Experience:  Microsoft Certified Professional 15+ Yrs. Experience.
Type Your Computer Question Here...
APARAJITA is online now
A new question is answered every 9 seconds

my eclipse mp3 player will turn on but it wont do anything

Customer Question

my eclipse mp3 player will turn on but it wont do anything else
Submitted: 5 years ago.
Category: Computer
Expert:  APARAJITA replied 5 years ago.



In such scenarios normally a soft reset makes the player reset. Try to reset it by applying pressure in the small hole for reset.The main reason is improperly disconnecting the device from a USB port. This can cause the firmware to be corrupted. The solution is to allow the battery to completely drain, then before connecting to any power source, press the play button for 30 seconds. This resets the firmware. How to properly disconnect from a USB port is on page 17 of the manual and applies to any device


Let me know if there is anything else to clarify.