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Unable to send or receive messages for the Hotmail account.

Answered by:Viet - Computer Tech
Computer Support Specialist
Positive Feedback: 94.8 %
Accepted Answers: 10270

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Thank you so much!!!

Customer Question

Unable to send or receive messages for the Hotmail account. Signing in to Windows Live ID failed because the service is temporarily unavailable. Please try again later.

Server Error: 0x800488FE
Server: 'http://mail.services.live.com/DeltaSync_v2.0.0/Sync.aspx'
Windows Live Mail Error ID: 0x800488FE I've been getting this error for a few months now and haven't received or sent any e-mails in months . How can I get rid of this to start getting my e-mails again ? Thanks , Doug

Optional Information:
Computer OS: Windows XP
Browser: Firefox

Already Tried:
Nothing that I'm aware of.

Submitted: 890 days ago.

Category: Computer

Value: $18

Status: CLOSED

Expert: WindowsPCFIX replied889 days and 19 hours ago.

knoker1234 :

Hello

knoker1234 :

My name is JAmes

knoker1234 :

please do this

knoker1234 :

I see it says your using firefox

knoker1234 :

lets test with IE

knoker1234 :

Fire up IE

knoker1234 :

Click tools>Internet Options >advanced

knoker1234 :

Click Reset >Reset again

knoker1234 :

Then Click Tools>Internet Options >General

knoker1234 :

Delete browsing History and retest and let me know

Expert: WindowsPCFIX replied889 days and 19 hours ago.

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Customer replied888 days and 21 hours ago.

It's still not working . Doug

Expert: Viet - Computer Tech replied888 days and 19 hours ago.

Hi,

Please try this: click here to optimize internet explorer. Specifically try the following first:

Internet Explorer 7

Open Internet Explorer 7.
Click Tools, and then click Delete Browsing History.
In Delete Browsing History, click Delete All.
Click to select the Also delete files and settings stored by add-ons check box, and then click OK.

Internet Explorer 8

Open Internet Explorer 8.
Click Safety, and then click Delete Browsing History.
In Delete Browsing History area, click Delete.

If there is still issue, please download and install the latest Internet Explorer:
http://www.microsoft.com/windows/internet-explorer/worldwide-sites.aspx

Whether it works or not, I suggest to download and install Firefox browser: http://www.mozilla.com/en-US/firefox/. Then open Firefox and go to hotmail.com in Firefox and check. Firefox is faster and more reliable. You can use Firefox to go to any website.

Thanks,

-Viet

Customer replied885 days and 21 hours ago.

It still doesn't work . Same error code keeps coming up & no new e-mails received . Thanks , Doug

Expert: Viet - Computer Tech replied885 days and 21 hours ago.

Can you download and install Firefox browser: http://www.mozilla.com/en-US/firefox/. Then open Firefox and go to hotmail.com and login in Firefox and check.

Thanks,

-Viet

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