Wireless router from 2Wire not sending info to my wife's computer upstairs.
Computer OS: Windows XP
Starting using a live chat, but it got too confusing for me. Ready to try again.
Hello, did this just start happening or was this a problem that has always occurred?
Started about 1 month ago. I have a computer that I am at now and I send wireless to my wife's desktop upstairs.
Is the computer upstairs connected to the router ?
No, the downstairs computer that I am on. The upstairs computer has a wireless adapter card. Rich
Yes I understand but are you connected to the router (wirelessly) If you are at your upstairs computer and you type 192.168.1.1 into the browser what comes up ?
I am not connected to the wireless, it goes from the router to my wife's computer. When I typed the numbers where the http was it said it was an invalid address. Was that the right place to type it? Thanks for your help. Rich
Try the following 192.168.1.254or http://gateway.2wire.net
Neither of these work. I'm sorry. The 2Wire box has always had the wireless light on, but now it is not on (for the last month). Could there be a short in the system where I just need a new box? Rich
I would like you to power cycle the modem. To do this unplug the power cable from the modem. Also if there is a battery in the modem pull that out as well. Leave it disconnected for a minute. Plug everything back in. If you still continue to have the problem with the light being off you will have to get a new box.
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