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Anthony Brewster
Anthony Brewster, Consultant
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I want to restore my computer back to its original settings

Customer Question

I want to restore my computer back to its original settings but I don't know how to... I need step by step help and my computer is an Acer Aspire
Submitted: 5 years ago.
Category: Computer
Expert:  Anthony Brewster replied 5 years ago.

Hello, this is how you put it back to Factory Settings...


1) Turn on the computer
2) When you see the Acer Logo Screen, press and hold the ALT key and start tapping/pressing F10 repeatedly
3) Follow Instructions for Recovery


NOTE: When the recovery loads you will be prompted for a password. This should have been set by you if you have been into the Acer Recovery Management software previously. If you have forgotten the password XXXXX you wish to clear the password XXXXX need to boot off the recovery disk that should have been created.

More Information


From the Acer toolbar at the top of the desktop click on the disk icon. Setup a password XXXXX requested. After clicking on setup you need to click Create Password XXXXX continue. Create a password XXXXX add a password XXXXX (strongly recommended).

You now have the option of restoring from a previous Windows VistaTM backup or you can start the Acer recovery process. The recovery is started by clicking Restore at the bottom of the window.


Further types of recovery are now presented. Choose Restore system to factory default if you wish to run the hard drive based recovery and return your Acer computer back to it's original factory default state.


Note: The factory default recovery will wipe ALL data from the computer so ensure important data has been saved to disk before proceeding. Enter the password XXXXX was previously set. Confirm you wish to run the recovery process. After confirming you wish to run the recovery process the computer will restart and restore all the original files.


Complete the Out of Box Experience when prompted. After a couple of restarts the computer will run through restoring the preinstalled software that came with your computer and then be ready to use.



Order Acer Recovery Disc



Acer: 1-800-816-2237







Customer: replied 5 years ago.
So basically when I turn off my computer, and turn it back on again, I will hit and hold that "Alt" key, and then start pressing the "F10" key? and from there it should restart?

Where can I store my photos so I don't lose them? other than CD's
Expert:  Anthony Brewster replied 5 years ago.




1) Turn OFF the computer first so its all powered down and leave it for 1 minute

2) Turn on the computer press and hold ALT and start tapping/pressing F10 for the Recovery



For your pictures, etc, I would use a flash drive, external hard drive, or dvds. If you dont get them off the hard drive, you will lose everything!




Customer: replied 5 years ago.
& you also said that I can backup my computer after I reset it? What does that actually mean? Can I put my pictures in emails and send them to myself? I don't want to put all my pictures on my stick..
Expert:  Anthony Brewster replied 5 years ago.

No, you backup your files NOW before you reset it or ALL IS LOST!



All you need to backup is your music, documents, pictures, videos, etc. Then put the computer back to Factory Settings.



For your BACKUP, you can use Windows Easy Transfer if you like...



This might be better for you! Microsoft SkyDrive...


What this does is allows you to add files to the SkyDrive Online. Then you can choose to share them with others or just you! You can download these at any time and delete them when your done.




Customer: replied 5 years ago.
okay. well thank you Anthony.
Expert:  Anthony Brewster replied 5 years ago.
Your Welcome!
Customer: replied 5 years ago.
If this don't work. I'mma be maddd
Expert:  Anthony Brewster replied 5 years ago.

The backup will, I cant promise you the ALT+F10 will that depends on if Acer gave you the built-in recovery partition which it should be there and intact. If not, you will have to order the recovery disc set from acer or just get rid of Vista all together and go with Windows 7, which on ebay can be bought for right at 99 dollars.




Customer: replied 5 years ago.
So now it seems like ill be f****ed if it don't work? its a Acer Aspire 5315-2122 and its only 2yrs old.
Expert:  Anthony Brewster replied 5 years ago.

All you can do is try it! Your actually suppose to create your OWN recovory disc set as well. So if you never did that, I think its time you did before you do all of this if you have access to your desktop still. Then we can take it from there. Those instructions I gave you is directly from Acer so you should be good to go.



Acer Recovery Disc Backup Guide




Customer: replied 5 years ago.
I'm pretty sure I did that already.. but I'm going to check and get back to you on that!
Expert:  Anthony Brewster replied 5 years ago.
Sounds great!
Customer: replied 5 years ago.
Be excited!
Expert:  Anthony Brewster replied 5 years ago.
Did you find it?
Customer: replied 5 years ago.
No I don't have one, and I can't do it becuase I don't have enough space,but I can restore system to factory default. :/
Expert:  Anthony Brewster replied 5 years ago.

Great so backup your files and your good to go! Its 1AM here so im going to call it a night!




Customer: replied 5 years ago.
is 112am where I am.. alright.. Goodnight and thanks :)
Expert:  Anthony Brewster replied 5 years ago.

Your Welcome! Please click accept and leave feedback!




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