How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Michael Hannigan Your Own Question

Michael Hannigan
Michael Hannigan, Information Systems Manager
Category: Computer
Satisfied Customers: 11184
Experience:  25 Years Experience in Field. MCSE, ICCP, CNE, Greenbelt
23511658
Type Your Computer Question Here...
Michael Hannigan is online now
A new question is answered every 9 seconds

http //mail.google.com/support/bin/answer.py answer 14257

Resolved Question:

http://mail.google.com/support/bin/answer.py?answer=14257 o19sm9416985wee.2
Submitted: 5 years ago.
Category: Computer
Expert:  Michael Hannigan replied 5 years ago.

Hello. I can assist you with your question.

 

Who is your email provider. I do see a google link up there, but I don't want to assume.

 

Once I know that, I can tell you what you have to do.

Customer: replied 5 years ago.
My ISP is virginmedia.com previously known as ntlworld.com
Expert:  replied 5 years ago.

Assuming you already have POP access configured in your ntlworld.com account, go to Evolution and do the following.

 

Edit>Preferences>Mail Accounts>Add

 

If you still have the ntlworld.com address, then you would use these settings for the account:

Type of information

Settings to enter

 

 

Sending mail (SMTP)

 

SMTP server name

smtp.ntlworld.com

SMTP SSL

Enabled

SMTP port

465

SMTP authentication*

Enabled (or 'Password' on Macs)

SMTP username

Full e-mail address, e.g., [email protected]

 

 

Receiving mail (POP3)

 

POP3 server name

pop3.ntlworld.com

POP3 SSL

Enabled

POP3 port

995

POP3 authentication

Enabled (or 'Password' on Macs)

POP3 username

Full e-mail address, e.g., [email protected]

POP3 SPA (Secure Password XXXXX)

Disabled

 

In Evolution, the port number is XXXXX with the server, so in this example, the SMTP and POP3 servers would be

smtp.ntlworld.com:465

pop3.ntlworld.com:995

respectively.

 

 



Edited by XXXXX XXXXXnigan on 1/2/2011 at 7:34 PM EST
Michael Hannigan and 5 other Computer Specialists are ready to help you

Related Computer Questions