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hello, i will help.
hi, do you have adobe reader 8 or 9?
Adobe Reader X
do you have a pdf file to open? (we will need it)
yes.... it opens pdf files, but not in the browsers of chrome or IE....
ok, we need a pdf file. do you have a pdf file on your desktop?
if no, can you put a pdf file to your desktop. we will use it.
no, but I'll try to put one on desktop.
ok, when done, please let me know.
I've done that and am pretty sure it'll open from there.
ok, please RIGHT CLICK on that file, and select OPEN WITH and then you will see "CHOOSE PROGRAM" option at bottom. please select it................................ it will show you some icons. please select ADOBE READER from there.
and press OK.
it opened your pdf file in adobe reader?
yes it did... now I'll try again in Chrome or wait for your imput?
no, before doing this, please try this:
please double click on that file this time.
it opened in your adobe reader ?
It opened in Adobe reader... and that's what I double clicked on.
thank you, XXXXX XXXXX close your adobe reader.
please go to chrome and try to open your pdf.
also try ie.
ok will try
in Chrome if I choose "view" it opens --- if I choose download it uses win photo viewer. That's what I want to change.
In IE it opened
when you select download in chrome, it can download it ?
in your chrome, can you go to this site
these are pdf files
can you download one of them, and try to view .
it opens -- wasn't sure what viewer it used ...
if you can see the content of the pdf file, it is adobe reader.
only adobe reader can open pdf files (windows programs cannot)
then it worked --
yes. you can try again to be sure (you can try to open another pdf file)
okay.... so back to problem or simply why doesn't the chrome downloded pdf file go to win photo viewer which won't open it.?
sorry I mean why does it go to win photoviewer ... ?
i think you have accidentally made the pdf association with photo viewer. (sometimes it happens. if you dont have adobe reader and if you try to open pdf file, windows asks you which program you want to use to open that file. if you select a program, windows saves that information )
even if you install adobe reader, windows "remembers" the old setting.
that's why it tries to open with windows photo viewer.
since we have re-configured the file association, there will be no problems.
OIC.... maybe there really is no problem for future files... or is that association in CHROME?
that association was for all programs. from now on, when you try to open a pdf file in any program, it will open in adobe reader.
A completely separate question... but about Just Answer service.
I noticed before that this service is available for any question on a monthly basis. If I choose to start the monthly service -- which I think might be useful to have... Can this session be a part of it, or do I need to wait till next problem and start it then?
R U still there?
unfortunately you need to switch to monthly service first. (this question was not the part of the monthly service)
if you think you want to ask many questions, monthly subscription will be good for you
Ok... when next I need it, I'll do that. This was expensive... but I should have known what you directed me to do. Thanks... I'll pay full amount.