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Ask Danh Your Own Question

Danh
Danh, Senior Systems Administrator
Category: Computer
Satisfied Customers: 971
Experience:  9 Years Systems Administrator
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The connection to the server has failed. Account pop3.uwclub.net,

Customer Question

The connection to the server has failed. Account: 'pop3.uwclub.net', Server: 'smtp.uwclub.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error: 10013, Error Number: 0x800CCC0E

I can receive email on microsoft outlook but for some time have not been able to sent and get the above error message. my internet service provider tells me all of my settings for emails are correct.
I am not very computer literate and don't have a clue how to solve this.

Please note my error code above. Do you have any advice please?
Submitted: 6 years ago.
Category: Computer
Expert:  Danh replied 6 years ago.

change the smtp port to 587 and then try it.

Customer: replied 6 years ago.
This has not been successful!
Expert:  Danh replied 6 years ago.
did you get a different error message? Can you post it here?
Customer: replied 6 years ago.

The connection to the server has failed. Account: 'pop3.uwclub.net', Server: 'smtp.uwclub.net', Protocol: SMTP, Port: 587, Secure(SSL): No, Socket Error: 10013, Error Number: 0x800CCC0E

 

Looks very similar to me but with the different port number.

Customer: replied 6 years ago.
I have an email on 17th december asking me to release my payment. I have had my problem resolved and the last information i had was that it was going to be given to the panel of experts but i have not had a reply.
Customer: replied 6 years ago.
my problem has not been resolved and i have not had a reply from the panel of experts who it was reffered to. please refund my deposit.