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Bernie, Computer Specialist
Category: Computer
Satisfied Customers: 7140
Experience:  6+ years experience, Microsoft MCDST/CompTia A+ Certified
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I am having trouble logging into my facebook account, I type

Resolved Question:

I am having trouble logging into my facebook account, I type in my information and facebook requires me to relogin again. Then I cannot loggin because cookies are not enabled. I have enabled them on my internet browser.
Submitted: 5 years ago.
Category: Computer
Expert:  Bernie replied 5 years ago.
Hi there, my name is XXXXX XXXXX I'll be the expert assisting you today - Please add this page to your favorites for easy access again.

Sorry to hear you're having this issue, can you please tell me what browser you're using?
Customer: replied 5 years ago.

windows explorer 8

Expert:  Bernie replied 5 years ago.
Thank you, XXXXX XXXXX this:

1. Click Start
2. Type run
3. Select run from the search results
4. Type inetcpl.cpl and press ok
5. Click the advanced tab
6. Click the reset button
7. Click the reset button again
8. Press the close button

Try logging into Facebook again and see if that works now--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Please feel free to ask any questions if you need to -
I'll stand by to further assist you on this issue

Make sure to press ACCEPT if my solution works
(Even if you are a subscriber or trial member)

Leave positive feedback, it is very important to us, thank you
Customer: replied 5 years ago.

I just tried your suggestions and I still cannot loggin to facebook, any other ideas? Thank you for your time and answers.

Expert:  Bernie replied 5 years ago.
Thanks for trying that, I'm sorry I meant to get back to you sooner.

Just to make sure that it isn't a browser issue (it may be the site), please go to this link, and download this browser called Firefox:

Click the green download button on the right and save the setup file to your computer, then double click it and install it. Once you get it installed and run it, it will ask you if you want to import your Explorer bookmarks, you can skip this for now if you would like, but I recommend it.

Then see if you are able to log in, if not, let me know, we'll try something else. Appreciate your patience.
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