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Sibu
Sibu, Support Specialist
Category: Computer
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Experience:  BTech(IT)
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how to restore my toshiba satellite L455D-S5976 to factory

Customer Question

how to restore my toshiba satellite L455D-S5976 to factory setting
Submitted: 4 years ago.
Category: Computer
Expert:  Sibu replied 4 years ago.

Sibu :

Hello, Welcome To JustAnswer Thanks & Regards Sibu

Sibu :

try the following steps

Sibu :

  1. Make sure the computer is turned off ("Shut-down" from the Windows Start menu)

  2. Remove any peripherals such an external mouse, keyboard, monitor, USB flash drive etc.

  3. Make sure the AC Adapter is plugged in and working.

  4. Press and hold down the 0 (zero) key on the keyboard while powering on the computer. Release it when the recovery warning screen appears.

  5. If the recovery process offers a choice of Operating Systems, select the appropriate one for you.

  6. A warning screen appears, stating that when the recovery is executed all data will be deleted and rewritten.

  7. Click Yes to continue.

  8. When the Toshiba Recovery Wizard opens select "Recovery of Factory Software" or the appropriate option for your needs.

  9. Continue to follow the directions restarting as necessary.

Customer :

well that didn't work

Sibu :

ok

Sibu :

then you need recovery disk to do factory restore

Customer :

i've done it without the disk before but forgot how i did it

Sibu :

yes zero method should work ,if it snot working then the internal recovery partition on hard disk is corrupt

Sibu :

you need to order recovery disk

Sibu :

you can order from above

Customer :

thanks

Sibu :

Most welcome ...

Sibu :

and good luck

Sibu :

Have A Nice holidays ahead

Sibu :

bye

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