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RPI Solutions
RPI Solutions, Support Specialist
Category: Computer
Satisfied Customers: 9561
Experience:  5+ Years in IT, BS in Computer Science
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acer emachines E525, when power is put 0on i get black screen

Customer Question

acer emachines E525, when power is put 0on i get black screen with text in top left of screen.
BOOTMGR is missing
Press Ctrl+Alt+Del to restart

have done this but just keeps coming back to same message ?
Submitted: 6 years ago.
Category: Computer
Expert:  RPI Solutions replied 6 years ago.

Robert Preston :

Hi

Robert Preston :

BOOTMGR is the file responsible for booting Vista

Robert Preston :

If it's corrupted, then your Windows installation is corrupted

Robert Preston :

It can be fixed if you have the Vista installation CD

Robert Preston :

do you?

JACUSTOMER-k17gvrih- :

no ?

Robert Preston :

Ok well you will need to order the discs and use them to reinstall to fix the problem

Robert Preston :

You have to have the Vista disc to fix this problem

Robert Preston :

Hold on

Robert Preston :

Go here:

Robert Preston :

Click Here

Robert Preston :

Enter the serial number of your compuer

Robert Preston :

*computer

Robert Preston :

and follow the steps to order the recovery disc

JACUSTOMER-k17gvrih- :

bad link

Robert Preston :

Copy and paste it then:

Robert Preston :

https://secure.tx.acer.com/RCDB/Main.aspx?brand=emachines

Robert Preston :

Remember to come back and accept please...

Robert Preston :

Hi

Robert Preston :

Please remember to come back and click the accept button

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