Have trouble with outlook express E-mail.Have mail in the inbox bur can't open
Computer OS: Windows XP
Called Comcast. Said was a Microsoft area.
Hi, can you tell me more about the problem please?
I recently had a new computer built, since then my E-mail has been screwed up. Before if I had mail I would cliclk on READ MAIL. Now I have to click on SEND/RECIEVE.However my wifes account when SEND/RECIEVE is clicked I get eror message. She has 2 messages which dose not open Her address XXXXX@XXXXXX.XXX.
Did this ever work on the new computer?
Yes The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was 'XXXXX@XXXXXX.XXX'. Subject 'Fw: VERY IMPORTANT re: virus! PLEASE READ: (Snopes confirms)', Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Server Response: '550 5.1.1 Not our Customer', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC79
Hi,You are trying to send an email to an account that doesn't exist.Can you please try to send an email to yourself and tell me if you got it?
The message could not be opened from out Outbox folder. Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Port: 587, Secure(SSL): No, Error Number: 0x800420C8This when I tried to send a message to myself.No nor can my wifes account send a message to her own account
I am not sure how to proceed with this case, so I will forward the question back to the expert pool. As soon as another expert picks up the question, you will be notified.Sorry I couldn't resolve your issue!J.
Greetings. I'd like to take over for here if you're still willing.Just to confirm, you are unable to open an email in your Outbox or in your Inbox?
The message could not be opened from out Outbox folder. Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Port: 587, Secure(SSL): No, Error Number: 0x800420C8This message appeared when I tried to send from ny account a E-mail XXXXX@XXXXXX.XXX. My wife account. She is the other user on my computer.
It now appears my E-mail is working, but not my wifes account. BUT, prior to changing everything from my old computer to the new one, on outlook express, on the lower right corner, it showed there were messages and how many. And one would click on read mail and the mail would appear. Now I have to click on send/receive to open mail.This appearsThe message could not be opened from out Outbox folder. Account: 'mail.comcast.net', Server: 'smtp.comcast.net', Protocol: SMTP, Port: 587, Secure(SSL): No, Error Number: 0x800420C8
Sorry for the delay, give me a moment to read what you wrote and respond accordingly.
I'm going to leave this as an answer, but do NOT click accept until you've tried it and are sure it resolved your issue.First step is to check if you have multiple accounts doing the same function. So on your wife's login, for her email. Do the following. Be sure there's only one account and not multiple for her.
No did not resolve situation. Thanks anyway Guess I'll use Comcast mail.
I still have a few more ideas.What virus scan program are you using?