Recent Feedback
I am an ATT.net user. My email XXXXX@XXXXXX.XXX. All of a sudden, for the last 4 days, I have been unable to open my emails. I can go to my inbox and see all my emails, but when I click on any one of them I get a message saying that Internet explorer cannot display that page. I am connnected, but unable to get my email. I can go to Facebook or do any searches I want, but I cannot open or send any email. Why?
Optional Information: Computer OS: Windows XP Browser: IE Already Tried: Not much, I am computer illiterate. I know how to turn it on and how to get to my email account, but to tell you the truth, I don't know much else to do.
Hi, and thanks for using JustAnswer.First off - as a test - please download an alternate web browser, Mozilla Firefox, using the following link:http://www.mozilla.com/en-US/products/download.html?product=firefox-3.6.12&os=win&lang=en-USRun and install the browser, then check if the issue with accessing your emails persists in this browser as well.Done that, let me know accordingly, so that we can troubleshoot the issue with your IE browser further.Regards
Experience: Certified Computer/Networking Support Specialist.