Hi, and thanks for selecting JustAnswer. How may I assist you. For future issues, I can assist you in Printing, Computers, and Networking. Thank you.
What error message if any is written on the monitor lcd screen of the printer.
depending on the message, try this unplug the printer from the wall, and move the printer to another location and try another wall outlet
once done this what happens
also is there any other electrical device sitting next to the printer, or added recently
I can't read it, it won't turn on. I believe I found my answer online. The power board is bad.
well lets try a few checks to be safe, so you wont make a un-expected purchase ok :)
try the outlet first
I already did, it didn't come on.
It is still under warranty so they should be replacing the board. I just have to wait until monday when they are open. I appreciate the help but I don't want to waste your time.
ok thanks for selecting just answer, we appreciate your time, yes if the printer is still under warranty be sure to get in touch with the manufacture
if it has an extended warranty contact them, or contact customer service 1800 #
Will do, thanks for trying to help.
sure np, enjoy your day and thanks
Sorry, I am closing the question as we speaks, I will send it to customer service, and once again thanks for using Just Answer.