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Jerry Hannell
Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8139
Experience:  Experience in Windows environment. ASP, Visual Basic, Ajax
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my laptop running windows 7 is running very, very slow. _

Resolved Question:

my laptop running windows 7 is running very, very slow. _
Submitted: 3 years ago.
Category: Computer
Expert:  Jerry Hannell replied 3 years ago.

XXXXX XXXXXnell :

hello.

Customer:

hello

Customer:

my laptop running windows 7 is sluggish and runs very slow

XXXXX XXXXXnell :

hello , can you click your start button and go to Search section (at bottom) and type this:

XXXXX XXXXXnell :

msconfig

XXXXX XXXXXnell :

and press enter. it will open your configuration utility. when you are there, please let me know.

Customer:

its froze ........... just a sec plz

XXXXX XXXXXnell :

ok , waiting.

Customer:

i had to shut it down ........ waiting to reboot

XXXXX XXXXXnell :

ok, by the way, you are using a different computer now ?

Customer:

i am on a second laptop running vista

XXXXX XXXXXnell :

ok, waiting

Customer:

system configuration screen is now open

XXXXX XXXXXnell :

now , please go to STARTUP section, and press the DISABLE ALL button and press the APPLY button. when done, please let me know.

Customer:

done

XXXXX XXXXXnell :

now, please go to SERVICES section, check HIDE ALL MICROSOFT SERVICES checkbox, and then press DISABLE ALL and then press APPLY.

Customer:

done

XXXXX XXXXXnell :

now, please close it, and restart your computer.

XXXXX XXXXXnell :

it will be faster.

Customer:

ok, restarting

XXXXX XXXXXnell :

ok, waiting. it will be faster like you have just installed your operating system.

Customer:

ok it has booted to desktop

XXXXX XXXXXnell :

is it faster ?

XXXXX XXXXXnell :

can you open programs and test it

Customer:

yes

XXXXX XXXXXnell :

we have removed unnecessary programs.

Customer:

booting it is

Customer:

i am using a linksys router and pure networks for home networking

XXXXX XXXXXnell :

linksys is the best

Customer:

the home page just popped up

XXXXX XXXXXnell :

from cisco

Customer:

yes

XXXXX XXXXXnell :

are you able to browse web pages faster ?

Customer:

yes alot faster

Customer:

it was freezing and very slow

XXXXX XXXXXnell :

so i think we are done

XXXXX XXXXXnell :

you can use this method in your other computers too. msconfig is a good utility

XXXXX XXXXXnell :

you can just go to msconfig again, and then enable "only" the programs you need.

Customer:

yes, thank you ........ I am a student taking online course and now i can do my essays

XXXXX XXXXXnell :

happy to hear that, you are welcome.

Customer:

i am accepting ............. ty again

XXXXX XXXXXnell :

you are welcome, have a nice day, Regards.

Jerry Hannell, Computer Support Specialist
Category: Computer
Satisfied Customers: 8139
Experience: Experience in Windows environment. ASP, Visual Basic, Ajax
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