would you like to continue here or work in the other question?
I was just getting ready to step away but we can continue working here if you are ready
Just need to reinstall the program. I hope it should be easy.
should be have you started the process of reinstalling?
Ok do you have the rosetta stone install cd?
Ok place the CD in your Cd drive if you havent already
you should then be prompted with the installation wizard after just a few moments
autoplay is blinking on the bottom
ok click on that
does it give you an option to autoplay
or has it started
run setup.exe right?
Do I just follow the directions on the autoplay? Will I need to make any adjustments for the Windows Vista compatibility, etc.
You shouldnt need to make any adjustments
and yes just follow along with the directions usually the defaults are good for the programs
but feel free to ask if you have any questions
It is installing
There is an update. Should I update it?
That is up to you however you may not want to at this point you can always update later we should see if the base install works fine it could be that the issue is related to an update
Hows the install going along
The program should finishing installing any moment now.
Here is hoping for a successful program launching :-)
okay. Rosetta Stone is up and running ... so far. Thank you so much for your help. Do I click accept now?
Yes if we have solved you problem
I am glad I could help
Thanks for sticking it out while we tried all the possible fixes
and thanks for using just answer.com