Login|Contact Us
Question and Answer

Computer

Ask a Computer Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

I just booted Rosetta Stone and got a 2125.......Database

 
Tom K's Avatar
  • Answered by:Tom K
  • Information Systems Manager
  • Positive Feedback: 100.0 %
  • Accepted Answers: 563
Verified Expert
in Computer

Recent Feedback

Positive
Thanks, Tom. Great timely advice.
Positive
Very helpfull thank you.
Positive
Quick and efficient
Positive
Getting connected to him was a bit tricky but in the end it worked!
Positive
Great service!
Positive
thank you
Positive
Very patient!!
Positive
Thanks for the help!
Positive
Terrific
Positive
i very sastified with his help

Customer Question

I just booted Rosetta Stone and got a "2125.......Database is out of date and could not be updated......." I have been using the software for two or three years now and had no serious problems. What to do??? John "Jack" Stoudt

 

Optional Information:
Computer OS: Windows 7
Browser: IE

Already Tried:
Nothing, except rebooting.

Submitted: 889 days and 1 hours ago.
Category: Computer
Value: $38
Status: CLOSED

Accepted Answer

Picture
Expert:  Tom K replied 889 days and 1 hours ago.

  1. find the tracking.db3 file in your appdata folder (for windows 7 its C:\programData\Rosetta Stone\tracking.db3 (hidden folder) and rename it to tracking.db3.bak
  2. Restart the pc
  3. launch rosetta stone (all your progress has been lost now)
  4. close the rosetta stone application
  5. rename tracking.db3.bak to tracking.db3
  6. Launch the application again and here you go, you can use it again

 

 

Please click on Accept Answer to close this question or post back here if you need more help.

Expert TypeInformation Systems Manager
Category: Computer
Pos. Feedback: 100.0 %
Accepts: 563
Answered: 10/29/2010

Experience: BS in IT from University of Massachusetts Lowell, 10+ years working on computer related problems

Ask this Expert a Question >
 
Tweet

27 Tech Support Specialists are Online Right Now

Ask Your Question Now
Computer Questions Date Submitted
The last few days when using the computer to look up real estate, 3/28/2013
Using Incredimail to Export Data and Settings from old computer 3/28/2013
I scan quite a few magazine articles into my computer and store 3/28/2013
Brother DCP-167C Printer. Cannot get scanner to work. I 3/28/2013
I currently have a computer with an Asus M2A-VM Micro ATX motherboard 3/28/2013
unable to open pdf's in Browser 3/28/2013
Incoming phone calls get routed to my computer but my phone 3/28/2013
I cannot get my computer to recognize my scanner/printer. 3/28/2013
I have a new Toshiba P850 with Windows 8. When I typed some 3/28/2013
I am trying to use Nero 12 to transfer video from a Canon Video 3/28/2013
RSS
Next 10 >
Ask A Tech Support Specialist
Type Your Computer Question Here...
characters left:

Top Computer Experts

See More Tech Support Specialists

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask a Tech Support Specialist

Get a Professional Answer. 100% Satisfaction Guaranteed.
230 Tech Support Specialists are Online Now
Type Your Computer Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us
© 2003-2013 JustAnswer LLC