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Josh
Josh, Support Specialist
Category: Computer
Satisfied Customers: 16050
Experience:  5 years as Network Admin, 10+ years of IT support
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How do I permantly delete emails from my roadrunner email.

Resolved Question:

How do I permantly delete emails from my roadrunner email. I am at 87% capacity - need and urgent reply
Submitted: 6 years ago.
Category: Computer
Expert:  Josh replied 6 years ago.

Josh :

Hi my name is XXXXX XXXXX I will be helping you

Josh :

Please follow these steps

Josh :
  1. click [IMAGE][SRC][/SRC][ALT][/ALT][WIDTH]100[/WIDTH][HEIGHT]100[/HEIGHT][STYLE][/STYLE][/IMAGE], and complete the login process. The Inbox page opens.
  2. Click Settings. The Settings page opens.
  3. Under Customize mailbox options, click Message sending options. The Message Options page opens.
  4. Under Deleting Messages, select Delete immediately without moving to Deleted Items.
  5. Click OK. The system returns to the Settings page.
Josh :

I apologize the steps should read:

Josh :
  1. click Mail, and complete the login process. The Inbox page opens.
  2. Click Settings. The Settings page opens.
  3. Under Customize mailbox options, click Message sending options. The Message Options page opens.
  4. Under Deleting Messages, select Delete immediately without moving to Deleted Items.
  5. Click OK. The system returns to the Settings page.
Josh :

If you have anymore questions please respond back otherwise press ACCEPT

Customer: replied 6 years ago.
Thank you very much! I just corrected my settings and cleared out my email. You were very efficient. I appreciate your prompt answer as well. Have a good evening. =]
Expert:  Josh replied 6 years ago.
Please do not forget to press ACCEPT so I am credited with helping!
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